Monthly Archives: November 2014

Sign-up for the next Sutherland Plumbing e-Newsletter!!

Do you want to be eligible for great monthly plumbing specials for your home or business?  Each & every month Sutherland Plumbing, LLC sends out an “e-newsletter.”  The monthly “e-newsletter” offers our customers special deals from the dedicated staff here at Sutherland Plumbing!  But you have to subscribe to our “e-newsletter” first!

If you’d like to subscribe to the Sutherland Plumbing “e-Newsletter,” please click here to go to our main website. Then scroll to the bottom of the page and you can sign-up using the fill-in form in just a few seconds! It’s fast, simple & you can save lots of $$$. What could be better?!

Ti in Corn Maze

 

Plumbing FAQ – All about washing machines & mold.

Question: “I have a HE (high-efficiency) front-load clothes washing machine, lately it seems our clothes come out smelling terrible like moldy mildew or something! Is there something a plumber can do to help this?”

Answer: What’s worse than a mountain of dirty laundry? A mountain of laundry you’ve just cleaned that smells of mildew. Especially towels!

If you have a front-load, HE washer, this scenario is far more common than you might realize. While the technology in HE washers is wonderful (they use much less water than traditional top loaders and their spin cycle is truly awesome) over time, humid conditions can lead to mold in two zones: the gasket (that rubber seal on the inside of the door) and the drum.

The Causes of HE Washer Mold:
Let’s start with the gasket, which is the most common culprit when it comes to washer mold. The reason is simple: the gasket doesn’t get much of a rinse. During a typical wash cycle, only a small amount of water is splashed past the seal, and over time, detergent and gunk accumulate in the folds as the water evaporates. Combine that with the fact that humidity stays trapped in the folds and you’ve got a recipe for the stinky stuff. If you notice a strong moldy odor when you open the door to the washer, pull back the rubber gasket examine the folds for black mold.

The second area in which mold residue forms is the inside of the drum. The main cause here is humidity combined with residue from laundry detergents & fabric softeners that cling to the inside of the washer.

How to clean your washer to keep it smelling fresh:
If you do have mold in your washer, there’s no need to panic. Getting rid of it is very straightforward and the preventative measure you can take to keep it from coming back is one & the same.  I can attest to the ease of dealing with this problem first-hand, as earlier in the year, our washer had a bad mold problem.

Pour plain white vinegar in the bleach reservoir to the very top with each load. Not only does it kill the bacteria causing odor, it softens your clothes as well. I was skeptical of this at first thinking I would replace the moldy smell for a sharp vinegar stench. NOT the case, everything comes out smelling like laundry mom used to do!

Ti’s Tips – How to “winterize” your home…

Winter is upon us! The weather will inevitably bring freezing temperatures that have the potential to cause havoc on plumbing systems.

Time to “winterize.” “Winterizing” means: to adapt or prepare something for use in cold weather.

Every year around this time, plumbers are called-out to urgent situations resulting from frozen plumbing. If it gets really bad this winter you may find it more likely to see Santa and his reindeer flying around, than a plumber – because every one of us is busy fixing broken plumbing pipes! Let me assure you, the vast majority of freeze-damaged plumbing is completely avoidable.

Here are a few very basic things that you can do to put you & your home at an advantage:

1) Close or block-off your foundation vents:

Foundation Vents

The foundation vents are circled in red. Winterizing Tip #1 is to close or block them off.

2) Turn off the water to exterior hose faucets:

Turn clockwise to shut-off your water valve.

Turn clockwise to shut-off your water valve.

Sometimes this one can be tricky for two reasons: First – do you know where the valve is? Second – the valve may not work properly so you might be in a vulnerable position.

At the very least – remove any garden hoses from the faucets & cover the faucet with something that will insulate & protect it from freezing temperatures. Almost every home center and hardware store sells products made specifically for this.

Covered Faucet

A quick, inexpensive trip to your local hardware store or home center and you can help winterize your home yourself!

Any pipes or plumbing fixtures that have the potential to freeze due to exposure should be drained and empty of fluid. It’s actually not the cold that damages pipes – it’s the liquid inside that freezes, expands & tears the pipe or fixture apart. At thaw, the water or liquid becomes fluid again and: “Houston, we have a problem!”

If you’re not sure or don’t have the ability to evacuate exposed plumbing pipes, then try to find a method of providing a heat source to the fixture. A very common product for this is referred to as ” heat tape”. It comes in different sizes, shapes, lengths & brand names, but basically is a cord of some kind that when energized creates resistance heat. Think of a rope wrapped around pipes that you plug-in like your electric heating blanket.

Heat Tape

“Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!

3) Open cabinet doors where plumbing is located on exterior walls:

This will allow a better chance for the heat from the room to convect to the pipes inside the wall.

Why is “winterizing” your home or business so important?

The average cost per emergency service call during a hard-freeze with broken pipes is
$450.00! That’s an average and assumes your paying time-and-a-half or even double-time, travel and service call charges, materials & emergency dispatching fees. That’s also assuming you can actually get a plumber to your door!

Most times when I meet people to repair their emergency freeze-damaged pipes, I tell them: “Had it been winterized it wouldn’t have happened.” The most common response is: “I didn’t even know I was supposed to do that!”

I’ve seen many winters where every plumber in town has an extremely long list, full of customers with emergencies, with many thousands of dollars in property damage. I’ll bet at that moment the nominal fee to have a professional plumber check things out before the freeze would seem like small potatoes!

Not sure if your Home or Business is ready for winter? Call the pros at Sutherland Plumbing and we'll come and take a look for you! Call (503) 719-4015. Don't delay this important call!

Not sure if your Home or Business is ready for winter? Call the pros at Sutherland Plumbing and we’ll come and take a look for you! Call (503) 719-4015. Don’t delay this important call!

Remember – Don’t throw that down the garbage disposal!

The handy kitchen garbage disposal is useful for getting rid of a variety of food scraps & waste that might otherwise create unpleasant smells in the kitchen. However, many foods can actually damage your disposal or render it useless. These tips can help keep your garbage disposal running smoothly: 

1. Avoid putting fibrous foods or tough-skinned vegetables into the disposal. 

The strings of celery, artichokes, asparagus, lettuce, corn husks, carrots, onion skins and potato peels can wrap around the blades, preventing proper operation of the motor. If you feel you must put fibrous foods into your disposal, do so in very small quantities, and run the cold water while you operate the unit.

2. Don’t put extremely hard foods into the garbage disposal. 

Items such as bones and fruit pits can dull and even break the unit’s blades! In a worst-case scenario, hard foods will jam the disposal, preventing blades from turning and causing the motor to burn out.

3. Keep grease and greasy foods out of the disposal. 

Greasy foods will distribute a film over the blades, diminishing their effectiveness. Eventually, the grease will begin to decay, causing an unpleasant odor in the kitchen. Pouring grease into a garbage disposal can result in clogged drains when the grease solidifies.

4. Contrary to popular belief, egg shells have no place in the garbage disposal. 

Some people claim that egg shells sharpen the blades of the unit, but this is not true. The shell’s stringy membrane layer can wrap around the shredder ring, and the shell itself will be ground to a sand-like consistency capable of clogging pipes.

5. Avoid putting “expandable” foods such as pasta and rice into the garbage disposal. 

Even small particles of these foods can swell with water and eventually clog the trap.

6. Exercise common sense, and don’t put non-food items into the garbage disposal. 

Avoid the example of homeowners who have placed rubber bands, twist ties, cigarette butts, pull tabs, fabric, sponges and plant clippings into their disposal units. These items cannot break down enough to wash down the drain.

7. Two methods to help tame stubborn garbage disposal odors:

*The first is to freeze white vinegar in ice-cube trays. Put the frozen cubes down the garbage disposal and turn it on. The texture of the hard ice will aid in the removal of odor-causing sludge & grime.

*The second method is “Borax.” This stuff is time-tested and proven to be an effective and inexpensive cleaner & deodorizer. Simply pour a few scoops into the disposal while running the water. I prefer to put the scoops of Borax in the sink and wash it into the disposal with running water.

In order to maximize results, do either of these when you plan on not using the unit for a few hours, like the last thing before bed. This way these products have the best fighting chance to eliminate and neutralize odor. 

The garbage disposal is a sturdy kitchen appliance; however, even the best model cannot handle unsuitable items. If you run into any problems with your unit, you should seek the help of Sutherland Plumbing, LLC

Garbage Disposal

Garbage Disposal problems? Call (503) 719-4015 & speak with the pros at Sutherland Plumbing. Call today!!

Yet another great online review!

Ti and Sean responded to fix my clogged shower as well as repair the plumbing project that was done incorrectly by a previous company.  The estimate was fair and the quality of  the work completed was great!  He showed me the latex plumbing joints and other issues that were done incorrectly by the previous plumber – that he & Sean fixed.  The thoroughness of their work is completely one to trust!

RATING: A

JENNI P – Beaverton, OR – October 24, 2014

With Sutherland Plumbing – The Great Reviews Keep On Coming!!

Ti and Sean were excellent, from the moment they arrived, they were ready to work. I had a unique problem and Ti showed his ability not only as a plumber but also as a very lateral thinker in coming to a solution for our needs. Ti is not just a great plumber but has the “down to earth” approach that my Wife and I look forward to when meeting contractors.

Thank you Ti and Sean for making Friday October 10th 2014 a non-stressful day when performing your work. it was an absolute pleasure to meet both of you and I totally would recommend your company at any time!

RATING: A

Bradley Z – Aloha, OR – October 13, 2014

The Sutherland Plumbing e-Newsletter has arrived!!

At Sutherland Plumbing, LLC we pride ourselves not only with our top quality work & craftsmanship but also in keeping in touch with our valued customers. Each month we’ll be sending-out an “e-newsletter.” The monthly “e-newsletter”  will offer our customers “newsletter only” specials, from the dedicated staff here at Sutherland Plumbing!

If you’d like to subscribe to the Sutherland Plumbing “e-Newsletter,” please click here to go to our main website. Then scroll to the bottom of the page and you can sign-up using the fill-in form in just a few seconds! It’s fast, simple & you can save $$$. What could be better?!

SP Sand