Monthly Archives: January 2016

Sutherland Plumbing at Work!

Here’s Sutherland Plumbing’s Sean Anderson installing a 1-1/4″ Pressure Reducing Valve!

Sutherland Plumbing's Sean Anderson installing a 1-1/4" Pressure Reducing Valve.

Sutherland Plumbing’s Sean Anderson installing a 1-1/4″ Pressure Reducing Valve.

 

 

 

An awesome email from an awesome customer!!

Hi John,

You came to our home at 11 am on January 8th to fix our clogged bathtub drain (that we have had problems with for several years).

The following week you called and left a message to check-in & follow-up and to inquire if it was still draining properly.  I am so sorry that it has taken me such a long time to reply to your phone message from a few weeks ago.  At the time you called I wanted to wait a little while longer just to be sure that it would continue working and draining well, since in the past when we would get it unclogged, it would sometimes clog up again within a few weeks.

Yes, the drain is working wonderfully – which is such a blessing!  Thank you VERY much John, for fixing our drain.  Not only that – but thank you also for the awesome professional service that you and your company extended – from the first phone call & e-mail, to explaining all of the details of the job, for answering all of my questions, and for following-up after the job was done.

I am so impressed, that I recommended Sutherland Plumbing to my parents and also to my sister, who both live in this area (Milwaukie and West Linn).  There is no doubt in my mind that should I ever require a plumber, I will definitely be calling Sutherland Plumbing!

Your company is over the top professional, courteous, honest, trustworthy, highly experienced, and offers outstanding customer service.  You give 100% in every area – which is quite rare!  You definitely know how to do business and I am so grateful to have found such a wonderful plumbing service.  I will be writing a review on Yelp soon.

It was a pleasure doing business with Sutherland Plumbing!

Thank you very much.

Sincerely,

Sandie D – Milwaukie, OR

Sutherland Plumbing Earns Esteemed 2015 Angie’s List Super Service Award!

Sutherland Plumbing also won the Angie's List Super Service Award in 2014!!

Sutherland Plumbing also won the Angie’s List Super Service Award in 2014!!

Sutherland Plumbing Earns Esteemed 2015 Angie’s List Super Service Award!!

Award reflects Sutherland Plumbing’s consistently high level of customer service!

 Sutherland Plumbing has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

Only about 5 percent of the plumbing companies in Portland, Oregon have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.