This is a record holding hairball out of a shower drain! We call it “the wookie.” When we do service calls for this sort of thing, we not only clean the drain properly to restore service but we also recommend and sometimes (depending on the style / type of drain) give the client a tub/shower hair trap as seen in the following:
These hair traps are a great way to prevent needing a plumber in the first place! I think EVERYONE would agree, $5.81 is well spent to avoid and/or prevent a $200.00 service call from a plumber! Not to mention, drain clogs don’t care that it’s Friday afternoon and the in-laws are due to arrive any minute!! You can find one of these hair traps here.
Ti and his team replaced a water supply line to our house. Despite being pretty booked up, Ti was able to fit us in and get us a bid within a couple of hours of our initial call. Ti was very straightforward in his explanations and made sure we understood each of the issues and proposed resolutions. We really appreciated that Ti worked to help us make informed decisions during the process. On the day the replacement was performed, Ti and his team were courteous and timely, continuing to be straightforward and honest about the work being done. There were no surprises, and the work performed was exactly as described in the bid. We most certainly will be giving Ti a call if/when we need plumbing service in the future!
One other note – these guys really get customer service. Ti noticed that we had yet to recycle our Christmas tree, and when he noticed a wood chipper at a neighbor’s house down the road, he offered to carry it down to get rid of it for us. We really appreciate the small touches and fantastic customer service! Thank you for the help!
5 Stars (Google My Business)
Kerry H – Oregon
Ti Sutherland, owner of Sutherland Plumbing in Aloha, Oregon.