Category Archives: Re-post

Sutherland Plumbing is Now Hiring!

Sutherland Plumbing is now accepting applications for a residential service & repair Journeyman Plumber and also an apprentice Plumber’s Laborer/Helper. Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Ti’s Tips Reminder – Oh no, Clogged Drains!

Hi Everyone!

I’m Ti Sutherland, Co-Owner & Master Plumber for Sutherland Plumbing in Portland, Oregon.  Here at Sutherland Plumbing, we strive to be the Portland Metro area’s #1 family-owned plumbing service.  But that’s not all – at Sutherland Plumbing we understand the importance for our customers to keep their plumbing systems running smoothly and efficiently all year-round.

So it’s in the spirit of “shared knowledge” that I present a reminder from my column, “Ti’s Tips” :

Ti’s Tips Reminder – Oh no, Clogged Drains!

The use of so-called “liquid drain cleaners” or openers is discouraged! There is NO marvel of design in these products. Most are made of highly caustic acids that only serve to dissolve, eat and destroy anything in their path including your plumbing pipes. Some even go as far as to claim “safe for all pipes” even if the results from using these products are temporary at best. You be the judge.

Drains clog for the most part as a result of grease, fats, oils and other matter accumulating inside the pipe.  In order to CLEAN the drain one must scour the inside with proper equipment and knowledge.  This is commonly referred to as snaking or “rootering” the drain.  There is a big difference between “CLEANING” the drain as opposed to “OPENING” the drain.  Baking soda and vinegar?  Use at your own risk.  Those items work best when baking or cooking food and are wasted when poured down the drain!  Don’t say we didn’t warn you!Image

Sutherland Plumbing is Now Hiring!

Sutherland Plumbing is Now Hiring!

Sutherland Plumbing is now accepting applications for a residential service & repair Journeyman Plumber. Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Summer Reminder – How to check your water pressure!

To all of our valued customers: Don’t get us wrong, we love all the work you’re giving us, but if you want to do something proactive to avoid unexpected & costly plumbing breakdowns – check & know what the water pressure in your home is.

Per the plumbing code (not to mention good practice) anything that’s at 80 PSI (pounds per square inch) or higher is excessive and MUST be regulated.

Excessive water pressure is analogous to high blood pressure. The devastating effects & havoc are caused over time. Irreversible damage can (and will) take its toll! High water pressure is one of the most common core problems discovered by plumbers day after day, service call after service call.

I’ll make this as easy as possible: Check the link below. It will take you to Amazon to purchase the very same tool we purchase as professionals to check your water pressure. It’s literally as easy as hooking up a garden hose!

Click here to check-out the “Rain Bird P2A – Pressure Gauge.”

Sutherland Plumbing is Now Hiring!

Sutherland Plumbing is now accepting applications for a residential service & repair Journeyman Plumber. Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Plumbing FAQ – Strange sounds inside your walls?

Question: I often hear a sound like dripping water, clicking or tapping inside my walls when the water is on but I never see anything wet or evidence that there’s a leak. Should I be concerned about these noises – is there something that should be done?

Answer: These sounds are more common than you might think!  It’s likely what you’re hearing are the water pipes expanding & contracting as the water flowing through them fluctuates in temperature. These sounds are most prevalent when a water pipe is rapidly heated.

When you turn on a hot water faucet, the hot water travels from the water heater, via pipes to the faucet that was just turned on. The rapidly heated pipe expands.  That pipe is routed through a series of holes drilled in the wood framing and rubs or “scoots” by these wall studs & floor joists etc., as the pipes expand.  Generally speaking, the lower temperatures cause matter to constrict or shrink in size, while higher temperatures result in the opposite effect.

Here’s the good news & the bad news: The good news is that these sounds are more of an annoyance than a serious problem. The bad news is that fixing it permanently can be tricky, labor intensive & expensive. We could get lucky and find the exact place where it’s happening but that probably means tearing out sections of drywall, searching for the culprit and strapping, anchoring, and/or isolating sections of pipe. An unlucky scenario would be that we keep tearing more & more drywall out until we find the exact location of the problem.

I feel it’s worth mentioning as well, there’s a practice used by plumbers when installing water pipes that prevents this from happening.  It’s called “isolating,” wherein a hole is drilled for a pipe to route through and then isolated from the wood and/or other material used for framing. The part used is suitably named a “pipe isolator” (see image below).  This way, when the pipe expands & contracts it’s never touching the framing or structure, resulting in a much quieter system all together!

Pipe Isolator

Water pipes can generate sound and vibrations just by the water rushing through them as well. These sounds can reverberate through the framing and wallboards.

Unfortunately, these days it’s more & more common for high production expected at lower price points to force plumbing systems to be installed with speed & low-cost, over quality plumbing work. It’s kind of disappointing when you figure it would take around two hours and $50 extra to ensure that all of the water pipes are installed with pipe isolators, in a typical residential new construction home build.

If we wanted to – Sutherland Plumbing could comprise on a very long list of our own installation standards that far exceed today’s “minimum code” requirements. The difference you ask?  Quite simply, we don’t like coming back to say sorry!  Once again – that’s the Sutherland Plumbing “difference!”

Sutherland Plumbing is Now Hiring!

Sutherland Plumbing is now accepting applications for a residential

service & repair Journeyman Plumber.

Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Sutherland Plumbing, LLC: CCB# 200460

Tualatin Valley Water District, Residential High-Efficiency Toilet (HET) Rebate!

Tualatin Valley Water District - Residential High-Efficiency Toilet (HET) Rebate Available Only For EPA WaterSense Labeled Toilets.

Tualatin Valley Water District – Residential High-Efficiency Toilet (HET) Rebate – Available for EPA WaterSense Labeled Toilets!

Save Water AND Money!

HET

The single best thing you can do to improve toilet efficiency is to replace an old inefficient toilet with a newer water-efficient model. Toilets are typically the largest indoor water user. Older toilets use between 3.5 and 7 gallons per flush (gpf) – while new high-efficiency toilets (HETs) and dual flush toilets use 1.3 gpf or less. This is more than 50% to 75% savings in water per toilet!

Apply for a $75 per HET rebate when you:

Eligibility Requirements:

  • Applicants must live in a single-family residence within the Tualatin Valley Water District; including a house, condominium, duplex/multiplex or manufactured home with a single or master meter. 
  • NOTE: Customers in the Valley View Water District and apartment owners currently DO NOT qualify for these rebates.*
  • The applicant must have a current TVWD water account in good standing or be the owner of the master metered residence within the District as verified by TVWD.

  • Applications must include a copy of a proof of purchase receipt from a retailer or plumbing company that specifies the purchase date, purchase price, manufacturer and model number.

  • The application must be received by TVWD within 90 days of purchase date.

  • Prior to approval, an on-site inspection may be required by TVWD.

  • The total rebate per item will not exceed the receipt amount.

How To Apply For A Rebate

  • After purchasing and installing your HET(s) per the eligibility requirements outlined above, complete the Residential Rebate Application Form (PDF) and attach a copy of the receipt.
  • Choose the most convenient option to submit the application and receipt:
    Mail: TVWD, Attn: Rebates, 1850 SW 170th Ave, Beaverton OR, 97003
    Fax: 503-356-3156
    E-mail: conservation@tvwd.org

Call or contact the TVWD Conservation Program at (503) 848-3056 for the rebate terms and conditions and with any questions. You can also download the Residential Rebate Brochure or visit the TVWD Residential Rebate Frequently Asked Questions Web page for more information.

Please allow 4-6 weeks for processing.

*Are you an apartment owner or business interested in a rebate or other conservation programs? Visit the TVWD Business, Industry and Government Conservation Web page.

Sutherland Plumbing is Now Hiring!

Sutherland Plumbing is now accepting applications for a residential service & repair Journeyman Plumber. Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Sutherland Plumbing LLC: CCB# 200460

Ti’s Tips – All about washing machines & mold!

Question: “I have a HE (high-efficiency) front-load clothes washing machine. Lately it seems our clothes come out smelling terrible like moldy mildew or something! Is there something a plumber can do to help this?”

Answer: What’s worse than a mountain of dirty laundry? A mountain of laundry you’ve just cleaned that smells of mildew. Especially towels!

If you have a front-load, HE washer, this scenario is far more common than you might realize. While the technology in HE washers is wonderful (they use much less water than traditional top loaders & their spin cycle is truly awesome) over time, humid conditions can lead to mold in two zones: the gasket (that rubber seal on the inside of the door) and the drum.

The Causes of HE Washer Mold:
Let’s start with the gasket, which is the most common culprit when it comes to washer mold. The reason is simple: the gasket doesn’t get much of a rinse. During a typical wash cycle, only a small amount of water is splashed past the seal, and over time, detergent and gunk accumulate in the folds as the water evaporates. Combine that with the fact that humidity stays trapped in the folds and you’ve got a recipe for the stinky stuff! If you notice a strong moldy odor when you open the door to the washer, pull back the rubber gasket examine the folds for black mold.

The second area in which mold residue forms is the inside of the drum. The main cause here is humidity combined with residue from laundry detergents & fabric softeners that cling to the inside of the washer.

How to clean your washer to keep it smelling fresh:
If you do have mold in your washer, there’s no need to panic. Getting rid of it is very straightforward and the preventative measure you can take to keep it from coming back is one & the same.  I can attest to the ease of dealing with this problem first-hand, as in the past, our washer had a bad mold problem.

Pour plain white vinegar in the bleach reservoir to the very top with each load. Not only does it kill the bacteria causing odor, it softens your clothes as well. I was skeptical of this at first thinking I would replace the moldy smell for a sharp vinegar stench. NOT the case, everything comes out smelling like laundry mom used to do!

Are you & your family having any issues with your washing machine? If so, call Sutherland Plumbing at (503) 719-4015. Don’t delay, schedule today!