Tag Archives: Quality Workmanship

Sutherland Plumbing – It’s Not Just Talk, It’s Who We Are…

Sutherland Plumbing’s Hard Work, Dedication & Quality Workmanship.

It’s Not Just Talk, It’s Who We Are.

Sutherland Plumbing crew member Sean Anderson ready for more hard work after replacing waste and water lines for a remodeling job at a home in Portland, Oregon. In the background you can see that not only do we replace your old plumbing fixtures – we’ll dispose of them too!

Sutherland Plumbing crew member Sean Anderson helped replace waste and water lines for a small-kitchen remodeling job at a home in Portland, Oregon, March 12.

Sutherland Plumbing – Ready for Everything!

Whether The Job is Big or Small – The Construction New or Old – Sutherland Plumbing is Ready for Everything!

Sutherland Plumbing Has The Equipment, Manpower, Attention to Detail & Quality Workmanship for Your Home or Business!

Whether the job is big or small, the construction new or old, call Sutherland Plumbing at (503) 719-4015.

Main water line replacement – one of our specialties!

Underground water main line replacement. One of Sutherland Plumbing’s specialties!

Underground water main line replacement. One of Sutherland Plumbing’s specialties!

Quality Workmanship Strikes Back!

Master Plumber Ti Sutherland gets ’em halfway home with this new bathtub & shower valve install!

Is your bathtub or shower getting old? Call the pros at Sutherland Plumbing for a fresh, new install!

Danger – you get what you pay for!

The photo below is the result of using plumbing code-compliant galvanized steel for water connections. Yes, I said code compliant and before you start thinking this is WW2 era – this fitting was installed in 2011! If any of your pipes look like this, they’re living on borrowed time.

Let’s remember: “Code” is a bare minimum set of standards set forth with the intent being to keep people safe and alive. We all know we can exceed minimum standards in almost every aspect of life. At Sutherland Plumbing LLC we don’t even stock this material nor is it allowed on our job sites!

We use brass or stainless steel. The fitting you see in this picture costs about .60¢, the brass replacement about $5.00. This is a microcosm of every single material and installation standard at Sutherland Plumbing LLC.


Let’s remember the old adage: “you’ll get what you pay for!”

Muddy Crawlspaces – No Problem!

Our Master Plumber & Co-owner, Ti Sutherland has no problem doing the dirty work when necessary. Sutherland Plumbing: whatever it takes!

Sutherland Plumbing wins Prestigious Award, Five Years Running!

Sutherland Plumbing Earns Esteemed 2018 Angie’s List Super Service Award!

This award reflects our company’s consistently high level of customer service.

 Portland, Oregon, January 21st 2019 –

Sutherland Plumbing is proud to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award (SSA).

This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2018.

“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”

Angie’s List Super Service Award 2018 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade & review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.

Sutherland Plumbing has been listed on Angie’s List since 2013. This is the fifth consecutive year Sutherland Plumbing has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Contact: Katrina Sutherland at (503) 719-4015

The Difference is in the Details!

The Sutherland Plumbing difference is in the details!

*Included in all water heater installs:

*Premium Brand: “Bradford White.”
*Remove & disposal of old water heater.
*Required plumbing permit.
*Premium ball type shut off valve.
*Copper/Brass connections.
*Thermal expansion tank with solid brass IP fittings.
*Seismic restraints (aka earthquake straps).
*New Temperature/Pressure relief safety valve.
*10 year warranty for parts and labor.

Recent installation of a 75 Gallon Natural Gas Water Heater.

Recent installation of a 75 Gallon Natural Gas Water Heater.

 

Sutherland Plumbing’s Cameron Bloom – Not Afraid of Hard Work!

Sutherland Plumbing’s Cameron Bloom busy replacing pipes for the laundry room. Cameron’s using a flame torch, heating a copper pipe for sweat connection.

The Best Plumbers Get the Best Reviews!

August 10th 2018 

I contacted Sutherland Plumbing via their website on Sunday because I’d noticed water draining continuously from our yard into the storm gutter. Ti sent me a text that evening and we arranged for a visit on Monday afternoon. He diagnosed the problem as a leak in the water line from the street to the house and recommended replacement given the age and quality of the line. Ti said he would send a quote that evening (which he did with a very detailed description of the work and pricing) and that they could schedule the work for Thursday. I approved the quote electronically, their scheduler confirmed and Ti was there with his team as planned at 8am on Thursday.

This is a long review, but I want to provide an overall sense of the exceptional quality of Sutherland Plumbing. Communication was quick and easy at every step. Quotes were detailed and options clearly spelled-out so there were no surprises. Pricing was very reasonable given the quality of the work, including a couple of extras at no charge. Landscaping in the area of the job looked as good, probably better than it did before they arrived.

The work looks professional at the curb and in the garage and there were no issues with permitting or the city plumbing inspector. We also had our kitchen faucet replaced while the team was here, with the same level of quality and attention to detail whether the job is large or small.

Based on my experience with Ti and his team, I highly recommend Sutherland Plumbing

5 Stars (Yelp)

Bill B – Beaverton, OR