Tag Archives: Quality Workmanship

Kudos for Cameron!

Here at Sutherland Plumbing, there’s virtually nothing better than when we receive a note from a satisfied customer. Here’s an email we recently received from yet another satisfied customer!

June 15th 2018

Ti, I just want to let you know that Cameron, who performed my installation yesterday did a very good job. He was polite, knowledgeable, answered all of my questions intelligently, clearly knew what he was doing and gave me full confidence that I made the right decision in choosing your company.

I will happily recommend your company to family and friends. Thank you!

Betty G – Portland, OR

Sutherland Plumbing’s Cameron Bloom.

Toilet Caulking – Don’t Overlook This Important Detail!

Toilet bowls require caulking at the base to provide a water-tight seal preventing liquid or moisture from getting underneath it and festering.

Often times an installer will skip this step, does it wrong, and/or the caulking simply fails, as seen in the image below:

Toilet Caulking - Before

If the caulking beneath your toilet looks like this – you should call a licensed, qualified plumber as soon as possible, before the problem gets worse. Sutherland Plumbing is here to take your calls at (503) 719-4015. Call today!

The next image is the same toilet re-caulked properly. Caulking of any kind is only as good as the surface we give it to adhere to. It’s important to remove any & all loose debris and clean the surface with a good all-purpose kitchen & bath cleaner – preferably one with a degreasing agent.

Toilet Caulking - After

Which toilet would you rather have in your bathroom? Re-caulking is relatively easy, fast & inexpensive. Call Sutherland Plumbing at (503) 719-4015 for an estimate today!

A common complaint from our clients is a consistent “skunky” odor coming from the toilet area. Without a proper seal at the floor any liquid that gets on the floor near the toilet can run up to and underneath the toilet bowl including the occasional “miss” by little Johnny!

Sutherland Plumbing wins Prestigious Award, Four Years Running!

Sutherland Plumbing Earns Esteemed 2017 Angie’s List Super Service Award!

This award reflects our company’s consistently high level of customer service.


 
Beaverton, Oregon, February 28th 2018 –

Sutherland Plumbing is proud to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award (SSA).

This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

“The service providers that receive our Angie’s List Super Service Award have demonstrated the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros have provided top-notch service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade & review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

Sutherland Plumbing has been listed on Angie’s List since 2013. This is the fourth year Sutherland Plumbing has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Contact: Katrina Sutherland at (503) 719-4015

Why Choose Sutherland Plumbing?

Clear, accurate estimates with no surprises:

Today is no different from the past – businesses compete over price and sometimes price alone. One way businesses do this is to quote cheap prices over the phone or advertise low rates and then tell you what it’s really going to cost once they are in your home or business!  A.K.A “the bait and switch!” The cheap rate over the phone is often half the truth. The low rate or quote “sight unseen” may not include or cover a variety of items that usually cost extra.

Sutherland Plumbing technicians will look at the issue, explain the process in detail and answer all of your questions prior to work commencing. This way you know what all of your options are and what costs those options carry before any work begins!

Master Plumber Ti Sutherland will personally provide you with a clear, concise, accurate, written estimate prior to any work commencing. Just call (503) 719-4015. Call Today!

Ti’s Tips Reminder – “The cheap comes out expensive…”

Ever heard it said: “The cheap comes out expensive in the end?” 

This especially applies in the plumbing trade! 

The image below is of two 1.5″ tubular slip nuts, I haven’t found a house yet without one.  They make the seal under your sinks to the drain pipes. 

(Right) is a cheap plastic one, notice the huge crack. 

This resulted in a damaged wood cabinet, damaged wood floors, stinky, gross drain water all over the place & an unexpected service call from the plumber.

(Left) is a solid metal one.

Note: Sutherland Plumbing only uses the higher quality metal ones!

Had the original plumber invested about .50 cents more – all of this would have been avoided!Tubular Seals

Quality Workmanship – Sutherland Plumbing’s Difference! (Part 4)

Part 4 – Treating Your Property as if it Were our Own!

Quality Workmanship – The Result of Hard, Tireless Work – No Matter What It Takes to Get the Job Done!

Sutherland Plumbing’s John Benton. Detail Oriented & Focused, Treating Your Home or Business as if it Were His Own.

Old, Worn Plumbing Should be Replaced in Your Home or Business ASAP!

Brand New, High Quality Plumbing Installed by Sutherland Plumbing’s Sean Anderson!

Once Again – Sutherland Plumbing’s John Benton Shows that Quality Workmanship Only Comes with Knowledge, Dedication & Hard Work!

Quality Workmanship – Sutherland Plumbing’s Difference! (Part 3)

Part 3 – “Your Whole Home Solution.”

Whether It’s Your kitchen, Bathroom, Laundry Room, Basement or Outdoor Plumbing – Sutherland Plumbing’s the One for the job!

Brand New Clean Kitchen Sink Installed by Sutherland Plumbing’s Ti Sutherland!

Toilet Replacement in Hillsboro, OR. Quality Workmanship by Sutherland Plumbing’s Ti Sutherland.

New Laundry Sink & Plumbing – High Quality Parts & Workmanship by Sutherland Plumbing!

No Matter How Old Your Home or Plumbing, Sutherland Plumbing is Always Your First Call!

Old, Dangerous Sewer Pipes Replaced with Brand New, High Quality Pipes by Sutherland Plumbing’s Ti Sutherland!

At Sutherland Plumbing We Only Get One Chance to Make a Good First Impression!

Quality Workmanship – Sutherland Plumbing’s Difference! (Part 2)

Part 2 – New Water Heaters Save You $$$ and They’re One of Our Specialties!

Noritz 199,000 BTU Tankless Water Heater. Installed by Sutherland Plumbing’s John Benton & Crew. This is One Sweet Looking Install!!!

BRADFORD WHITE 50 Gallon Natural Gas Water Heater – Newly Installed by Sutherland Plumbing!!!

GE Heat Pump Water Heater Installed by Sutherland Plumbing. Photo Posted on Yelp by Another Satisfied Customer!

The New System Lowered their Electrical Bill by around $25 in Just the First Month!

75 Gallon Natural Gas Water Heater Installed by Master Plumber, Ti Sutherland!

Quality Workmanship – Sutherland Plumbing’s Difference!

Part 1 – Nothing Quite Like Brand New Under-Sink Plumbing…

Kitchen Double-Sink & Food Waste Disposal Rework Clean-Out. Installed by Sutherland Plumbing’s Sean Anderson!

Low Quality Parts & Poor Workmanship Can Cause HUGE Problems.

Quality Parts & Workmanship by Sutherland Plumbing’s Sean Anderson – PROBLEM SOLVED!

Like we said – Nothing Quite Like Brand New Under-Sink Plumbing!