Danger – you get what you pay for!

The photo below is the result of using plumbing code-compliant galvanized steel for water connections. Yes, I said code compliant and before you start thinking this is WW2 era – this fitting was installed in 2011! If any of your pipes look like this, they’re living on borrowed time.

Let’s remember: “Code” is a bare minimum set of standards set forth with the intent being to keep people safe and alive. We all know we can exceed minimum standards in almost every aspect of life. At Sutherland Plumbing LLC we don’t even stock this material nor is it allowed on our job sites!

We use brass or stainless steel. The fitting you see in this picture costs about .60¢, the brass replacement about $5.00. This is a microcosm of every single material and installation standard at Sutherland Plumbing LLC.


Let’s remember the old adage: “you’ll get what you pay for!”

Sutherland Plumbing is Hiring!

Sutherland Plumbing is now accepting applications for a Residential Service & Repair Journeyman Plumber and also an Apprentice Plumber’s Laborer/Helper. Click HERE to go to the job application page on our website.

Do you know somebody who may be a candidate? Please share this post!

Sutherland Plumbing LLC: CCB#200460

Gotta start somewhere!

Sutherland Plumbing’s Co-Founder & Master Plumber, Ti Sutherland had an early start to his career, as we can see here…

Sutherland Plumbing is Hiring!

Sutherland Plumbing is Hiring!

Sutherland Plumbing is now accepting applications for a Residential Service & Repair Journeyman Plumber and also an Apprentice Plumber’s Laborer/Helper. Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Join Sutherland Plumbing on Nextdoor.com!

Nextdoor is the private social network for your neighborhood. On Nextdoor, neighbors create private online communities for their neighborhoods where they can ask questions, get to know one another, and exchange local advice and recommendations.

Click below to join Sutherland Plumbing on Nextdoor.

Join Sutherland Plumbing on Nextdoor, the private social network for your neighborhood.

Muddy Crawlspaces – No Problem!

Our Master Plumber & Co-owner, Ti Sutherland has no problem doing the dirty work when necessary. Sutherland Plumbing: whatever it takes!

Sutherland Plumbing wins Prestigious Award, Five Years Running!

Sutherland Plumbing Earns Esteemed 2018 Angie’s List Super Service Award!

This award reflects our company’s consistently high level of customer service.

 Portland, Oregon, January 21st 2018 –

Sutherland Plumbing is proud to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award (SSA).

This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2018.

“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”

Angie’s List Super Service Award 2018 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade & review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.

Sutherland Plumbing has been listed on Angie’s List since 2013. This is the fifth consecutive year Sutherland Plumbing has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Contact: Katrina Sutherland at (503) 719-4015

Sutherland Plumbing is Hiring!

Sutherland Plumbing is now accepting applications for a Residential Service & Repair Journeyman Plumber and also an Apprentice Plumber’s Laborer/Helper. Click HERE to go straight to the job application page on our website.

Do you know somebody who may be a candidate? Please feel free to share this post!

Sutherland Plumbing, LLC: CCB# 200460

Plumbing Can Be Beautiful!

While we at Sutherland Plumbing take pride in our daily hard work & ability to turn our customers’ unfortunate problems into “opportunities for solutions,” we also acknowledge that plumbing can be beautiful, too…

 

 

Sutherland Plumbing Wishes You a Happy 2019!

Happy New Year from Sutherland Plumbing!

Ti’s Tips – How to “winterize” your home:

Winter is officially here! The weather will inevitably bring freezing temperatures that have the potential to cause havoc on plumbing systems!

Time to “winterize.” “Winterizing” means: to adapt or prepare something for use in cold weather.

Every year around this time, plumbers are called-out to urgent situations resulting from frozen plumbing. If it gets really bad this winter, you may find it more likely to see Santa and his reindeer flying around than a plumber, because every one of us is busy fixing broken plumbing pipes!

Let me assure you, the vast majority of freeze-damaged plumbing is completely avoidable.

Here are a few very basic things that you can do to put you & your home at an advantage:

1) Close or block-off your foundation vents:

Foundation Vents

The foundation vents are circled in red. Winterizing Tip #1 is to close or block them off.

2) Turn off the water to exterior hose faucets:

Sometimes this one can be tricky for two reasons: First – do you know where the valve is? Second – the valve may not work properly so you might be in a vulnerable position.

Turn clockwise to shut-off your water valve.

Turn clockwise to shut-off your water valve.

3) At the very least – Remember to insulate your outdoor hose-faucets & irrigation systems.

Remove any garden hoses from the faucets & cover the faucet with something that will insulate & protect it from freezing temperatures. Almost every home center and hardware store sells products made specifically for this.

Covered Faucet

A quick, inexpensive trip to your local hardware store or home center and you can help winterize your home yourself!

4) Any pipes or plumbing fixtures that have the potential to freeze due to exposure should be drained and empty of fluid.

It’s actually not the cold that damages pipes, it’s the liquid inside that freezes, expands & tears the pipe or fixture apart. At thaw, the water or liquid becomes fluid again and: “Houston, we have a problem!”

If you’re not sure or don’t have the ability to evacuate exposed plumbing pipes, then try to find a method of providing a heat source to the fixture. A very common product for this is referred to as ” heat tape”. It comes in different sizes, shapes, lengths & brand names, but basically is a cord of some kind that when energized creates resistance heat. Think of a rope wrapped around pipes that you plug-in like your electric heating blanket.

Heat Tape

“Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!

5) Open cabinet doors where plumbing is located on exterior walls:

This will allow a better chance for the heat from the room to convect to the pipes inside the wall.

Why is “winterizing” your home or business so important?

The average cost per emergency service call during a hard-freeze with broken pipes is
$450!  That’s assuming you can actually get a plumber to your door!

Most times when I meet people to repair their emergency freeze-damaged pipes, I tell them: “Had it been winterized, that wouldn’t have happened.” The most common response is: “I didn’t even know I was supposed to do that!”

I’ve seen many winters where every plumber in town has an extremely long list, full of customers with emergencies, with many thousands of dollars in property damage. I’ll bet at that moment the nominal fee to have a professional plumber check things out before the freeze would seem like small potatoes!

Not sure if your Home or Business is ready for winter? Call the pros at Sutherland Plumbing and we’ll come and take a look for you. Call (503) 719-4015. Don’t delay this important call!