March 21st 2020
Working with Sutherland Plumbing was a wonderful customer service experience. Ti and his team were very professional, took time to explain the problem and recommended solutions & possible risks as the plumbing is VERY old. This upfront communication about what would be done and the costs involved was very transparent and led to no surprise outcomes. Within an hour the bathroom sink drain was running perfectly.
I am an older adult and in the high risk category for complications related to Coronavirus and when I asked Ti if they had protective equipment, he agreed that the team would wear masks while in the house.
Again, Sutherland Plumbing provided a superb in-home service and I would highly recommend them. I certainly will be calling them for any future plumbing issues.
5 Stars (Yelp)
Margaret L – San Francisco, CA & Portland, OR
Sutherland Plumbing cares about your family’s safety and will leave our work area cleaner than we found it.
February 10th 2020
I can’t say enough good things about working with Sean from Sutherland Plumbing. About a year ago I did a bunch of work on a rarely-used bathroom, including having the shower valve replaced. Once that shower started to be used regularly, a leak showed up in the form of a damp spot on a lower level ceiling and an unpleasant smell! I needed to get my house ready to rent in a short period of time and contacted Sutherland Plumbing based on Yelp reviews.
Sean showed me exactly what was wrong, which is that I’d been taken advantage of by the plumbers who did the initial replacement and they did a terrible job. Sean was able to fit me into his schedule later that week to replace it, which I appreciated because of my time-frame.
Not only did he do a great job on the shower valve, but when he came to ask me a question and found me struggling to install a door, not only did he jump in to help and provide advice, he also fixed my front door so that it closes more easily, realigned the sink tap so that it shuts off properly, as well as replaced some light bulbs I couldn’t reach. I mean, COME ON! Who does that? Sean, that’s who. Sutherland Plumbing, please hold onto this one, because you made a customer for life!
5 Stars (Yelp)
Kate M – Portland, OR
Sutherland Plumbing’s Sean Anderson.
Our latest edition of “Strange Plumbing Stories” brings us to England where Police are on the hunt for a stolen $1 Million dollar golden toilet. You can check-out the story HERE.
A fully-working solid gold toilet is seen at Blenheim Palace before it was stolen.
Tualatin Valley Water District – Residential High-Efficiency Toilet (HET) Rebate – Available for EPA WaterSense Labeled Toilets!
Save Water AND Money!
The single best thing you can do to improve toilet efficiency is to replace an old inefficient toilet with a newer water-efficient model. Toilets are typically the largest indoor water user. Older toilets use between 3.5 and 7 gallons per flush (gpf), while new High-Efficiency Toilets (HETs) and dual flush toilets use 1.3 gpf or less. This is more than 50% to 75% savings in water per toilet!
Apply for a $75 per HET rebate when you:
Applicants must live in a single-family residence within the Tualatin Valley Water District; including a house, condominium, duplex/multiplex or manufactured home with a single or master meter.
NOTE: Customers in the Valley View Water District and apartment owners currently DO NOT qualify for these rebates.*
The applicant must have a current TVWD water account in good standing or be the owner of the master metered residence within the District as verified by TVWD.
Applications must include a copy of a proof of purchase receipt from a retailer or plumbing company that specifies the purchase date, purchase price, manufacturer and model number.
The application must be received by TVWD within 90 days of purchase date.
Prior to approval, an on-site inspection may be required by TVWD.
The total rebate per item will not exceed the receipt amount.
How To Apply For A Rebate:
- After purchasing and installing your HET(s) per the eligibility requirements outlined above, complete the Residential Rebate Application Form (PDF) and attach a copy of the receipt.
- Choose the most convenient option to submit the application and receipt:
Mail: TVWD, Attn: Rebates, 1850 SW 170th Ave, Beaverton OR, 97003
Call or contact the TVWD Conservation Program at (503) 848-3056 for the rebate terms and conditions and with any questions. You can also download the Residential Rebate Brochure or visit the TVWD Residential Rebate Frequently Asked Questions web page for more information.
Please allow 4-6 weeks for processing.
*Are you an apartment owner or business interested in a rebate or other conservation programs? Visit the TVWD Business, Industry and Government Conservation Web page.