Category Archives: Bathroom Plumbing

Kudos to Sean Anderson!

November 6th 2020

We had such a great experience using Sutherland Plumbing. Sean was on time, wore a mask the entire time and solved all three issues we were having. He was very thorough and gave easy to understand explanations. He also gave us some helpful advice if we have future issues.

5 Stars (Google Reviews)

M Notz – Beaverton, OR

Sutherland Plumbing’s Sean Anderson.

Sean Anderson goes to war with a clogged bathroom sink!

Sutherland Plumbing, LLC: CCB# 200460

Monday Morning Plumbing Funnies!

For when it gets real…

Can I flush Disinfecting wipes & “flushable” products down the drain?

Question: “I’ve recently read some articles which say that utility companies, municipal water companies and the treatment plants are “freakin’-out” because folks have started to flush all kinds of pre-moistened towelettes down the toilet. This wasn’t so much of a problem in the past. Apparently these can cause havoc all the way down the plumbing system at the treatment plants. What’s the deal with this? Is it really that bad? Can it affect my plumbing lines or only the municipal systems? Is toilet paper the only thing I should ever flush down the toilet?”

Answer: The short answer is YES the treatment plants are “freaking out!” Unfortunately, this translates into higher rates for everyone because they have to structure & modify their equipment to deal with all of these so-called “flushable” over-the-counter products like wipes, cat litter, sanitary products etc.

The main issue is: this stuff does not macerate well like human waste and toilet paper. (Sorry for the visual!)

Eventually everything makes it to a pump system or means of mechanically moving, sorting & filtering (the raw sewer). Some of these “wipes” are just short of a cloth rag.

“Flushable” in that it will flush and go down but it’s no good for any part of the system down the line. Plumbers joke around the water cooler about how great these products are for keeping us very busy!

The flushable cat litter is just as bad or worse because it absorbs a ton of water & swells-up. This can cause havoc in the plumbing system!

When I walk down the aisle at the supermarket and see a new “flushable” product, I pause to thank the manufacturer for their patronage. This used to bother me more when I lived in a neighborhood forced to pay sewer rates, but now I have a private septic system!

Ti Sutherland, Master Plumber – Sutherland Plumbing, LLC

#COVID #portland #plumber #wipes

 

The Oregon Plumbing Specialty Code addresses this issue: (Oregon plumbing specialty code chapter 3 – 306.1)

Sutherland Plumbing – Protecting our Customers.

March 21st 2020

Working with Sutherland Plumbing was a wonderful customer service experience. Ti and his team were very professional, took time to explain the problem and recommended solutions & possible risks as the plumbing is VERY old. This upfront communication about what would be done and the costs involved was very transparent and led to no surprise outcomes. Within an hour the bathroom sink drain was running perfectly.

I am an older adult and in the high risk category for complications related to Coronavirus and when I asked Ti if they had protective equipment, he agreed that the team would wear masks while in the house.

Again, Sutherland Plumbing provided a superb in-home service and I would highly recommend them. I certainly will be calling them for any future plumbing issues.

5 Stars (Yelp)

Margaret L – San Francisco, CA & Portland, OR

Sutherland Plumbing cares about your family’s safety and will leave our work area cleaner than we found it.

How to prevent hairballs from clogging your drain!

This is a record-holding hairball out of a shower drain! We call it “the Wookie!” Hair ClogWhen we do service calls for this sort of thing, we not only clean the drain properly to restore service but we also recommend and sometimes (depending on the style & type of drain) give the client a tub/shower hair trap as seen here:Danco Microban Hair CatcherThese hair traps are a great way to prevent needing a plumber in the first place! I think EVERYONE would agree, $5 is well spent to prevent a $200 service call from a plumber! Not to mention, clogged drains don’t care that it’s Friday afternoon and the in-laws are due to arrive any minute!

You can find one of these hair traps for just a few dollars here.

Sean Anderson gets accolades!

February 10th 2020

I can’t say enough good things about working with Sean from Sutherland Plumbing. About a year ago I did a bunch of work on a rarely-used bathroom, including having the shower valve replaced. Once that shower started to be used regularly, a leak showed up in the form of a damp spot on a lower level ceiling and an unpleasant smell! I needed to get my house ready to rent in a short period of time and contacted Sutherland Plumbing based on Yelp reviews.

Sean showed me exactly what was wrong, which is that I’d been taken advantage of by the plumbers who did the initial replacement and they did a terrible job. Sean was able to fit me into his schedule later that week to replace it, which I appreciated because of my time-frame.

Not only did he do a great job on the shower valve, but when he came to ask me a question and found me struggling to install a door, not only did he jump in to help and provide advice, he also fixed my front door so that it closes more easily, realigned the sink tap so that it shuts off properly, as well as replaced some light bulbs I couldn’t reach. I mean, COME ON! Who does that? Sean, that’s who. Sutherland Plumbing, please hold onto this one, because you made a customer for life!

5 Stars (Yelp)

Kate M – Portland, OR

Sutherland Plumbing’s Sean Anderson.

$1 Million Dollar Golden Toilet Stolen!

Our latest edition of “Strange Plumbing Stories” brings us to England where Police are on the hunt for a stolen $1 Million dollar golden toilet. You can check-out the story HERE.

A fully-working solid gold toilet is seen at Blenheim Palace before it was stolen.

Ti’s Tips – “The cheap comes out expensive…”

Ever heard it said: “The cheap comes out expensive in the end?” 

This especially applies in the plumbing trade! 

The image below is of two 1.5″ tubular slip nuts, I haven’t found a house yet without one. They make the seal under your sinks to the drain pipes. 

(Right) is a cheap plastic one, notice the huge crack

This resulted in a damaged wood cabinet, damaged wood floors, stinky, gross drain water all over the place & an unexpected service call from the plumber!

(Left) is a solid metal one.

Note: Sutherland Plumbing only uses the higher quality metal ones!

Had the original plumber invested about .50 cents more – all of this would have been avoided!Tubular Seals

Sutherland Plumbing – Your Whole Home Solution!

Sutherland Plumbing – Your Whole Home Solution!

Whether It’s Your kitchen, Bathroom, Laundry Room, Basement or Outdoor Plumbing – Sutherland Plumbing’s the One for the job!

Brand New Clean Kitchen Sink Installed by Sutherland Plumbing’s Ti Sutherland!

Toilet Replacement in Hillsboro, OR. Quality Workmanship by Sutherland Plumbing’s Ti Sutherland.

New Laundry Sink & Plumbing – High Quality Parts & Workmanship by Sutherland Plumbing!

No Matter How Old Your Home or Plumbing, Sutherland Plumbing is Always Your First Call!

Old, Dangerous Sewer Pipes Replaced with Brand New, High Quality Pipes by Sutherland Plumbing’s Ti Sutherland!

At Sutherland Plumbing We Only Get One Chance to Make a Good First Impression!