“We learned of a possible leak between our home and the city line coming into our home. We called Sutherland Plumbing and Ti came to our home after 5:30 pm! We discussed the problem, he looked at the situation, told me what he thought needed to be done and sent me a written estimate the next day! We made a contract to have a new pipe installed and he arrived exactly at the time he said he would.
Ti brought his team of Cameron & Nathan and got to work. He called me a little over an hour later and told me he had some good news. I immediately went to my home and he discovered that I didn’t need a new pipe at all! He fixed the issue which was under my home and a few other things and saved my family a ton of money.
The minute I met Ti, I knew he was a man of integrity, who cares about his clients and is always doing his very BEST! In my humble opinion Ti at Sutherland Plumbing is the BEST in the business and I highly recommend him and his tremendously professional team for any of your plumbing problems. If you need plumbing help, don’t hesitate to call Ti! You’ll be thankful you did, just like me and my family!”
“Exactly as advertised. If you’re wondering how a business can possibly have so many consistently high ratings and great reviews, it’s no hype with these guys – they are the real deal! I’m a ten year-plus veteran of the service industry, and Ti & Courtney provided some of the best end-to-end customer service I’ve ever seen or received. Responsive, communicative, honest, friendly, professional, on time and on budget.
We’d initially scheduled a water heater replacement for our newly purchased home. Ti explained all of our options clearly, no pushy up-sell, just the facts. If you have any second thoughts about their prices, know you will absolutely get what you pay for: thorough knowledge, high-quality parts and expert workmanship. Considering the amount of damage a two dollar plumbing part can cause your home, is that really where you want to go cheap?
Late in the game I found a leaky washing machine tap and they were able to squeeze-in replacing that on the same service call. While the original estimate called for cutting drywall to replace the entire valve box, Ti found he was able to re-use the existing box, saving us over 300 dollars! They could have easily changed the box anyway and charged us accordingly and we’d have been none the wiser. That kind honesty is refreshing and can win you a customer for life. We highly recommend Sutherland Plumbing.”
Winter is upon us! The weather will inevitably bring freezing temperatures that have the potential to cause havoc on plumbing systems!
Time to “winterize.” “Winterizing” means: to adapt or prepare something for use in cold weather.
Every year around this time, plumbers are called-out to urgent situations resulting from frozen plumbing. If it gets really bad this winter you may find it more likely to see Santa and his reindeer flying around than a plumber, because every one of us is busy fixing broken plumbing pipes!
Let me assure you, the vast majority of freeze-damaged plumbing is completely avoidable.
Here are a few very basic things that you can do to put you & your home at an advantage:
1) Close or block-off your foundation vents:
The foundation vents are circled in red. Winterizing Tip #1 is to close or block them off.
2) Turn off the water to exterior hose faucets: Turn clockwise to shut-off your water valve. Sometimes this can be tricky for two reasons:
First: do you know where the valve is?
Second: the valve may not work so you may be in a vulnerable position.
Turn clockwise to shut-off your water valve.
3) At the very least: Remember to insulate your outdoor hose-faucets (hosebibbs) & irrigation systems.
Remove any garden hoses from the faucets and cover the faucet with something that will insulate & protect it from freezing temperatures.
Almost every home center and hardware store sells products made specifically for this.
A quick, inexpensive trip to your local hardware store or home center and you can help winterize your home yourself!
4) “Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!
“Heat Tape” comes in different shapes, sizes & lengths but basically is a cord that when energized creates resistance heat.
Think of a rope wrapped around pipes that you plug-in like your electric heating blanket.
“Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!
5) Open cabinet doors where plumbing is located on exterior walls: This will allow a better chance for the heat from the room to convect to the pipes inside the wall. However, we do not recommend this step if there are children and/or pets in your home.
Opening cabinet doors is a free way to winterize your home. However, we do not recommend this step if there are children and/or pets in your home.
Ti Sutherland – Master Plumber, Sutherland Plumbing, LLC (CCB#200460)
If you’re thinking that your pet can’t be cold outside because they have a nice coat – just remember how freezing you are when it’s cold outside & you’re wearing a nice coat, (not to mention a hat, boots & gloves)!
Now that the Holiday season is in full swing, we at Sutherland Plumbing would like to help our readers avoid a potential plumbing “nightmare before Christmas!” Click on the link below for a great article with some very useful plumbing & other home Holiday tips…
“I called Sutherland Plumbing to put in a new kitchen sink and I absolutely love it! The recommendations for the sink were spot-on to our style and the garbage disposal is super quiet. I’m so happy with the service that I’ve asked for estimates for replacing some bathroom sinks, too. This is such high quality.”
5 Stars (Yelp)
H J – Portland, OR
Brand new sink & disposal install by Sutherland Plumbing!