Category Archives: Plumbing FAQ

2021 Portland Water Quality Report!

You drink it, bathe in it, wash your clothes with it and cook with it!

Ever wonder about the quality of our local Portland water supply?

Well, just click on this link and you can view Portland’s 2021 Water Quality Report:

2021 Portland Water Quality Report.

Even if your home or business isn’t in “The City of Portland,” chances are you may be using “Portland’s” water system to clean, cook & bathe. Click on the link or image above to get important information about the quality of our local water supply!

 

Ti’s Tips – How to Fix a Dripping Hose Faucet!

As the weather heats up, more and more people are using their garden hoses & outdoor hose faucets. This means many more service calls to fix “dripping” hose faucets. While some of these service calls require some specialized skills and materials to repair, many times all it takes is a basic hand tool like an adjustable wrench…

Adjustable Wrench
…and a few seconds to remedy.

Most outdoor hose faucets have what’s called a “packing nut.” It’s common after several dozen times of turning it on and off, the packing nut loosens causing a slight drip. Sometimes if left unattended it worsens over time and drips or leaks profusely. You may be able to save yourself a service call by attempting to tighten the packing nut, just remember “right to tight & left to loose.”

Adjust your wrench or pliers to fit around the packing nut of the faucet – usually no more than a quarter to a half turn does the trick.

There, you’re done!

Take the money you would have given the plumber (to drive out a big truck full of equipment) to do the same job and go out to a nice dinner!Packing Nut

Ti’s Tips – All about washing machines & mold!

Question: “I have a high-efficiency front-load clothes washing machine. Lately it seems our clothes come out smelling terrible like moldy mildew or something! Is there something a plumber can do to help this?”

Answer: What’s worse than a mountain of dirty laundry? A mountain of laundry you’ve just cleaned that smells of mildew. Especially towels!

If you have a front-load, high-efficiency washer, this scenario is far more common than you might realize. While the technology in high-efficiency washers is wonderful (they use much less water than traditional top loaders & their spin cycle is truly awesome), over time, humid conditions can lead to mold in two zones: the gasket (that rubber seal on the inside of the door) and the drum.

The Causes of Washer Mold:
Let’s start with the gasket, which is the most common culprit when it comes to washer mold. The reason is simple: the gasket doesn’t get much of a rinse. During a typical wash cycle, only a small amount of water is splashed past the seal, and over time, detergent and gunk accumulate in the folds as the water evaporates. Combine that with the fact that humidity stays trapped in the folds and you’ve got a recipe for the stinky stuff! If you notice a strong moldy odor when you open the door to the washer, pull back the rubber gasket examine the folds for black mold.

The second area in which mold residue forms is the inside of the drum. The main cause here, is humidity combined with residue from laundry detergents & fabric softeners that cling to the inside of the washer.

How to clean your washer to keep it smelling fresh:
If you do have mold in your washer, there’s no need to panic. Getting rid of it is very straightforward and the preventative measure you can take to keep it from coming back is one and the same. I can attest to the ease of dealing with this problem first-hand, as in the past, our washer had a bad mold problem.

Pour plain white vinegar in the bleach reservoir to the very top with each load. Not only does it kill the bacteria causing odor, it softens your clothes as well. I was skeptical of this, at first thinking I would replace the moldy smell for a sharp vinegar stench. NOT the case, everything comes out smelling like laundry mom used to do!

Are you & your family having any issues with your washing machine? If so, call Sutherland Plumbing at (503) 719-4015. Don’t delay, schedule today!

Important information about Lead in drinking water!

From our neighbors across the river in the City of Vancouver, WA – here’s a primer on lead in drinking water:

“…lead in drinking water comes primarily from materials and components used in household plumbing. The more time water has been sitting in pipes, the more dissolved metals, such as lead, it may contain. Elevated levels of lead can cause serious health problems, especially in pregnant women and young children.

To help reduce potential exposure to lead: for any drinking water tap that has not been used for 6 hours or more, flush water through the tap until the water is noticeably colder before using for drinking or for cooking. You can use the flushed water for watering plants, washing dishes or general cleaning.

Use only water from the cold water tap for drinking, cooking and especially for making baby formula. Hot water is likely to contain higher levels of lead. If you are concerned about your water, you may wish to have your water tested.”

Information on lead in drinking water is available from EPA’s Safe Drinking Water Hotline at (800) 426-4791 or www.epa.gov/safewater/lead

Ti Sutherland, Master Plumber – Sutherland Plumbing, LLC (CCB# 200460)

2020 Portland Water Quality Report!

You drink it, bathe in it, wash your clothes with it and cook with it!

Ever wonder about the quality of our local Portland Water Supply?

Well, just click on this link and you can view Portland’s 2020 Water Quality Report:

portlandoregon.gov/water/article/532211

PDX water system

Even if your home or business isn’t in “The City of Portland,” chances are you may be using “Portland’s” water system to clean, cook & bathe. Click on the link above to get important information about the quality of our local water supply!

 

Can I flush Disinfecting wipes & “flushable” products down the drain?

Question: “I’ve recently read some articles which say that utility companies, municipal water companies and the treatment plants are “freakin’-out” because folks have started to flush all kinds of pre-moistened towelettes down the toilet. This wasn’t so much of a problem in the past. Apparently these can cause havoc all the way down the plumbing system at the treatment plants. What’s the deal with this? Is it really that bad? Can it affect my plumbing lines or only the municipal systems? Is toilet paper the only thing I should ever flush down the toilet?”

Answer: The short answer is YES the treatment plants are “freaking out!” Unfortunately, this translates into higher rates for everyone because they have to structure & modify their equipment to deal with all of these so-called “flushable” over-the-counter products like wipes, cat litter, sanitary products etc.

The main issue is: this stuff does not macerate well like human waste and toilet paper. (Sorry for the visual!)

Eventually everything makes it to a pump system or means of mechanically moving, sorting & filtering (the raw sewer). Some of these “wipes” are just short of a cloth rag.

“Flushable” in that it will flush and go down but it’s no good for any part of the system down the line. Plumbers joke around the water cooler about how great these products are for keeping us very busy!

The flushable cat litter is just as bad or worse because it absorbs a ton of water & swells-up. This can cause havoc in the plumbing system!

When I walk down the aisle at the supermarket and see a new “flushable” product, I pause to thank the manufacturer for their patronage. This used to bother me more when I lived in a neighborhood forced to pay sewer rates, but now I have a private septic system!

Ti Sutherland, Master Plumber – Sutherland Plumbing, LLC

#COVID #portland #plumber #wipes

 

The Oregon Plumbing Specialty Code addresses this issue: (Oregon plumbing specialty code chapter 3 – 306.1)

How to prevent hairballs from clogging your drain!

This is a record-holding hairball out of a shower drain! We call it “the Wookie!” Hair ClogWhen we do service calls for this sort of thing, we not only clean the drain properly to restore service but we also recommend and sometimes (depending on the style & type of drain) give the client a tub/shower hair trap as seen here:Danco Microban Hair CatcherThese hair traps are a great way to prevent needing a plumber in the first place! I think EVERYONE would agree, $5 is well spent to prevent a $200 service call from a plumber! Not to mention, clogged drains don’t care that it’s Friday afternoon and the in-laws are due to arrive any minute!

You can find one of these hair traps for just a few dollars here.

“Plumbing FAQ – Our two cents on water filtration!”

I often get approached by clients and prospective clients asking about water filtration and/or their desire to have a water filter installed. I usually ask one question that stops most in their tracks. “What are you wanting to filter out of your water?”

Let’s break this down a little: There are an overabundance of devices, fixtures & apparatus that claim to “filter,” alter or condition the native state of your water.  However, there are also many different “medias” (aka filters) that filter a wide range of particulates, chemicals & bacteria etc. (see images below).

There are “whole-house” filters, “point of use” filters and many other types of filters.  All of the aforementioned filters have varying “housing” units to which the filters attach.  Most filters or other media are proprietary to the manufacturer of the filter “housing,” so you must consider the cost & moreover the availability of these filters in the long-run.  I’ve done many service calls to remove & abandon filtration systems due to the fact that replacement filters are discontinued, unavailable or too expensive!

Water Filters 1

Let’s get back to the original question, what do you hope to remove from your water by filtering it in the first place?  I would respectfully point out that most clients don’t have a solid answer.  Start by gaining the knowledge of what your water source contains that is undesirable or that you may be sensitive to, then seek to find the filter that’s right for you.  Do you want “it” removed entirely from all the water entering your home – or perhaps just “one glass at a time” at the sink?

Contact your water service provider for the most recent water quality report or have your water tested by an independent facility.  The latter of the two can carry a cost.  Have you ever heard the saying “everything is enjoyed by comparison?”  It just so happens that most of Portland and the surrounding Tri-County area gets our water source from the Bull Mountain watershed (see link below).

http://www.portlandoregon.gov/water/29784

This is pretty good stuff already compared to some other areas in our great country! Personally, I don’t blink an eye to a tall glass of local bull mountain watershed water for a drink for myself or my family. Please note that this is my opinion only, we would prefer that you educate yourself as to what any water source contains that may adversely affect you.

We don’t have a recommendation for any one filtration system or presume to know what is best for you and yours.  So we do recommend that if you still want a filtration system of any kind – ask yourself first – what is it you’re wanting to accomplish?  Then, are you prepared to invest in maintaining it? Do some digging around and you’ll quickly find many companies claiming to have the very next best thing in the filter department – but you can decide on that for yourself.

You might be inclined to get an all around multi-purpose filter, only to find that levels of what you’re trying to remove are hardly present. If there were only one or two things you want removed or filtered from your water – get filters that do just that!

Let’s not try fixing what isn’t broken.

Ti Sutherland, Master Plumber – Sutherland Plumbing, LLC (CCB#200460)

Water Filters 3

Important information about Lead in drinking water!

From our neighbors across the river in the City of Vancouver, WA – here’s a primer on lead in drinking water:

“…lead in drinking water comes primarily from materials and components used in household plumbing. The more time water has been sitting in pipes, the more dissolved metals, such as lead, it may contain. Elevated levels of lead can cause serious health problems, especially in pregnant women and young children.

To help reduce potential exposure to lead: for any drinking water tap that has not been used for 6 hours or more, flush water through the tap until the water is noticeably colder before using for drinking or for cooking. You can use the flushed water for watering plants, washing dishes or general cleaning.

Use only water from the cold water tap for drinking, cooking and especially for making baby formula. Hot water is likely to contain higher levels of lead. If you are concerned about your water, you may wish to have your water tested.”

Information on lead in drinking water is available from EPA’s Safe Drinking Water Hotline at (800) 426-4791 or www.epa.gov/safewater/lead

Ti Sutherland, Master Plumber – Sutherland Plumbing, LLC (CCB# 200460)

Summer Reminder – How to check your water pressure!

To all of our valued customers:

Don’t get us wrong, we love all the work you’re giving us, but if you want to do something proactive to avoid unexpected & costly plumbing breakdowns – check & know what the water pressure in your home is.

Per the plumbing code (not to mention good practice) anything that’s at 80 PSI (pounds per square inch) or higher is excessive and MUST be regulated.

Excessive water pressure is analogous to high blood pressure. The devastating effects & havoc are caused over time. Irreversible damage can (and will) take its toll! High water pressure is one of the most common core problems discovered by plumbers day after day, service call after service call.

I’ll make this as easy as possible: Check the link below. It will take you to Amazon to purchase the very same tool we purchase as professionals to check your water pressure. It’s literally as easy as hooking up a garden hose!

Click here to check-out the “Rain Bird P2A – Pressure Gauge.”