Category Archives: Sutherland Plumbing at Work

At Sutherland Plumbing – Our Hard Work Shows!

Here’s another 5-Star Yelp Review from one of our valued customers here in Portland!

December 10th 2017

After reviewing several bids and consulting Yelp and Angie’s List for reviews, we hired Sutherland Plumbing to complete our PRV and water heater replacement and could not be happier with that decision.

After our initial call to Sutherland Plumbing on a Saturday morning, Ti Sutherland – the owner, reached out personally that same day to check-in and schedule a time to have someone come to our home within 48 hours to take a look at our water heater and the issues we were experiencing. John and Cameron were the team that came out Monday morning.  They were able to quickly diagnose the issue, get to work on the PRV, and prepare a bid for the water heater.

A week later they returned to do the removal of our old water heater and install the new one and I cannot say enough about their work! They are probably two of the most professional, courteous, hard-working individuals I have come across in any line of work or industry, and we will never use any other plumbing service again.

To add to our satisfaction, John asked if there was anything else in the house we needed them to take a look at, and he fixed our low pressure faucets that had not been supplying hot water in over a year and even greased the tracks of our garage door! To finish it all out, the Sutherland Plumbing owners sent us a hand-signed card thanking us for our business that arrived just a few days after completing the job.

This company not only knows what they are doing on the technical plumbing side, but they also provide next-level customer service on top of it all. You will not find a better plumbing company in the Portland metro area and we give Sutherland Plumbing our highest recommendation!

5 Stars (Yelp)

Sarah S – Portland, OR

Let’s Meet Katrina Sutherland (Part 4) – “The Real Deal!”

Sutherland Plumbing’s Co-Founder & Co-Owner, Katrina Sutherland testing our new Vacuum Excavator made by “Ditch Witch” a great American company!!!

Let’s Meet Katrina Sutherland! (Part 3)

We continue to meet the woman behind the scenes:

aka Katrina Sutherland!

Katrina loves spending time being involved with her Church, taking trips to the coast with the family and spending quality time with her Dad, Danny J Fullerton.

Dan Fullerton is a Veteran of the United States Army with years of distinguished service to our Nation including:

Fighting in Vietnam, Recipient of the National Defense Service Medal, Recipient of The M-14 Rifle Sharpshooter Badge and Recipient of The 45-Caliber Pistol Marksmanship Badge.

(He’s definitely not the kinda guy you wanna mess with)!

Dan was stationed everywhere from Kansas to Germany and was honorably discharged in 1972.

As you can see, Katrina’s busy 24/7/365, but she still finds time to relax and enjoy life!

Katrina Dan Photo 2

Katrina Sutherland with Dad, Danny Jo Fullerton!

Meet Katrina Sutherland – The Woman Behind the Scenes! (Part 2)

Continuing to meet the woman behind the scenes: aka Katrina Sutherland! Where would Sutherland Plumbing be without Katrina?  Well, let’s see…

Katrina moved to Portland in 1999 to go to radiography school (x-ray). She graduated in 2001 and started working at Legacy Emanuel Hospital. After a couple of years of x-ray work, she applied for a CT (cat scan) position.

Shortly thereafter, Katrina took her board exams and became certified! Katrina worked full-time until March 2013 when she had her first daughter. After Mckenzie was born, Katrina stopped working full-time and took an on-call position at Legacy Emanuel. In December 2014 Katrina had her second daughter, Makena!

These days, Katrina is so busy with Sutherland Plumbing, that if she does pick-up a shift at Legacy Emanuel, it’s usually only on the weekends.

Katrina’s able to do all of this while educating & entertaining three young children: Presley, Mckenzie and Makena!

Stay tuned for Part 3 of “Meet Katrina Sutherland…”

Meet Katrina Sutherland – The Woman Behind the Scenes! (Part 1)

Sutherland Plumbing’s Co-Owner, Co-Founder & CFO: Katrina Sutherland!!!

Let’s meet the woman behind the scenes; aka Katrina Sutherland! Where would Sutherland Plumbing be without Katrina?  Well, let’s see…

Katrina is the Co-Founder, Co-Owner and CFO of Sutherland Plumbing!

Ti and Katrina Sutherland opened their doors in August 2013 and little did they know it was going to take-off like wildfire!

Katrina’s days consist of making sure all of our vendors are paid on time, obtaining all permits, scheduling all of the correct inspections, making sure all licenses are maintained & up-to-date, balancing the bank, credit & online accounts, maintaining customers’ paperwork and processing all of our own Sutherland Plumbing corporate paperwork.

And yes, Katrina does all of our daily bookkeeping!

But that’s not all…Katrina also oversees purchasing trucks and equipment, the company payroll, all necessary insurances and our merchant service accounts. Not to mention all of the other little things that go into running an office and monetary systems!

Stay tuned for Part 2 of “Meet Katrina Sutherland…”

Here’s Sutherland Plumbing’s New Vacuum Excavator In Action!

Sutherland Plumbing’s John Benton & Cameron Bloom working hard with Sutherland Plumbing’s new Vacuum Excavator!  The Vacuum Excavator is made by Ditch Witch – one of America’s premier construction industry equipment manufacturers!

The Vacuum Excavator is Sutherland Plumbing’s newest team member.  At Sutherland Plumbing, we really are ready for virtually everything!  Sutherland Plumbing’s Vacuum Excavator saves hours of messy digging on your property.  The Vacuum Excavator is one of the most important tools a plumbing company can own.  Our new Excavator is used for “Line Location,” including: Power, Gas, Electric, Water, Sewer and Communication lines.  One of the main reasons you may see this machine in action on your property would be to Quickly, Efficiently and Neatly dig around your water meter to access the main water line!  And that’s just a short description of how much the Vacuum Excavator can really do.  Stay tuned for more about Vacuum Excavation from Sutherland Plumbing, and a “shout-out” to the folks at the Ditch Witch Company for this top-notch, outstanding machine!

Let’s Meet Sutherland Plumbing’s Newest Team Member!

The New Vacuum Excavator Arrives at Sutherland Plumbing!

The Vacuum Excavator is made by Ditch Witch – one of America’s premier construction industry equipment manufacturers.

The Vacuum Excavator is Sutherland Plumbing’s newest team member.  At Sutherland Plumbing, we really are ready for virtually everything!  Sutherland Plumbing’s Vacuum Excavator saves hours of messy digging on your property.  The Vacuum Excavator is one of the most important tools a plumbing company can own.  Our new Excavator is used for “Line Location,” including: Power, Gas, Electric, Water, Sewer and Communication lines.  One of the main reasons you may see this machine in action on your property would be to Quickly, Efficiently and Neatly dig around your water meter to access the main water line!  And that’s just a short description of how much the Vacuum Excavator can really do.  Stay tuned for more about Vacuum Excavation from Sutherland Plumbing, and a “shout-out” to the folks at the Ditch Witch Company for this top-notch, outstanding machine!

The Vacuum Excavator arrives at Sutherland Plumbing…

…and the Excavator is ready for some brand new logos….

…new Logos on, Ready for Action!

Sutherland Plumbing’s Vacuum Excavator is about to get hooked up to the truck and get to work!

All hooked-up, Ready to go!

 

 

Sutherland Plumbing – It’s Not Just Talk, It’s Who We Are…

Sutherland Plumbing’s Hard Work, Dedication & Quality Workmanship.

It’s Not Just Talk, It’s Who We Are.

Sutherland Plumbing crew member Sean Anderson ready for more hard work after replacing waste and water lines for a remodeling job at a home in Portland, Oregon. In the background you can see that not only do we replace your old plumbing fixtures – we’ll dispose of them too…

Sutherland Plumbing crew members John Benton and Sean Anderson replace waste & water lines for a remodeling job at a home in Portland, Oregon.  We do whatever it takes to get the job done with the highest quality standards.

Sutherland Plumbing – We’re Ready for Everything!

Whether The Job is Big or Small – The Construction New or Old – Sutherland Plumbing is Ready for Everything! Sutherland Plumbing Has The Equipment, Manpower, Attention to Detail & Quality Workmanship for Your Home or Business!

Who Let the Dogs Out?! – Video Proof That Our Customers Appreciate Our Hard Work…

Sutherland Plumbing’s Co-Owner & Master Plumber, Ti Sutherland – Gets HUGE Accolades from Yet Another Satisfied Customer!