Category Archives: Company Info

Sutherland Plumbing Gets the Job Done – No Matter What!

Sean Anderson is Always First to Volunteer for the Dirty Work!

It’s a Dirty Job but Someone Has to do it!

 

Sutherland Plumbing – We’re Ready for You!

At Sutherland Plumbing we drive new, state-of-the-art, fully stocked trucks so we’re ready for you and all of your plumbing needs. Our trucks have stock of virtually everything needed to serve our valued customers. We even have brand new toilets in stock! This means that unlike some other plumbing companies who may have to run to the home improvement store – Sutherland Plumbing is ready for you!

State-of-the-art Sutherland Plumbing trucks, fully stocked & ready for all of your plumbing needs. Sutherland Plumbing, LLC: CCB# 200460

Sutherland Plumbing, A Real Family Company!

We frequently hear talk of “Local,” “Family-Owned” or “Family-Operated” companies. Sometimes it’s true, but sometimes these companies are actually huge corporations or franchises! 

At Sutherland Plumbing we pride ourselves in being the Portland metro area’s premier family-owned & family-operated plumbing company. Each & every time you work with Sutherland Plumbing, every single customer will always work with a real Sutherland family member at some point during the process.  No huge offices & no endless bureaucracy.

That’s just one of the Sutherland Plumbing differences!

Sutherland Plumbing, LLC: CCB#200460

Why Choose Sutherland Plumbing?

Clear, accurate estimates with no surprises:

Today is no different from the past – businesses compete over price and sometimes price alone. One way businesses do this is to quote cheap prices over the phone or advertise low rates and then tell you what it’s really going to cost once they are in your home!

(aka: The “bait and switch!”)

The cheap rate over the phone is often half the truth. The low rate or quote “sight unseen” may not include or cover a variety of items that usually cost extra.

Sutherland Plumbing technicians will look at the issue, explain the process in detail and answer all of your questions prior to work commencing. This way you know what all of your options are and what costs those options carry before any work begins!

Master Plumber Ti Sutherland will personally provide you with a clear, concise, accurate, written estimate prior to any work commencing. Just call (503) 719-4015. Call today!

Sutherland Plumbing Wins Prestigious Award, Seven Years Running!

Sutherland Plumbing Earns Esteemed 2020 Angie’s List Super Service Award!

This award reflects our company’s consistently high level of customer service.

 Portland, Oregon, January 21st 2021

Sutherland Plumbing is proud to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award (SSA).

This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2020.

“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”

Angie’s List Super Service Award 2020 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade & review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.

Sutherland Plumbing has been listed on Angie’s List since 2013. This is the seventh consecutive year Sutherland Plumbing has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Contact: Katrina Sutherland at (503) 719-4015

Kudos to Cameron!

October 30th 2020

Fantastic overall service! Cameron was the best plumber we’ve ever had work in our home. He identified and explained the problem, then repaired the leak we have been battling for several months. He was very knowledgeable, explained everything thoroughly, ensured I understood, was extremely professional and was very careful in our home.

He deserves an A+ for his knowledge, great communication skills, terrific work ethic and professionalism.

5 Stars (Google Reviews)

Marlis M – Portland, OR

Sutherland Plumbing’s Cameron Bloom.

 

 

Kudos to Sean Anderson!

November 6th 2020

We had such a great experience using Sutherland Plumbing. Sean was on time, wore a mask the entire time and solved all three issues we were having. He was very thorough and gave easy to understand explanations. He also gave us some helpful advice if we have future issues.

5 Stars (Google Reviews)

M Notz – Beaverton, OR

Sutherland Plumbing’s Sean Anderson.

Time to relax…

Master Plumber, Ti Sutherland with Zoey!

Protecting your family – Sutherland Plumbing cares.

Protecting your family – Sutherland Plumbing cares.

Sutherland Plumbing cares about the health and welfare of our customers and we’re going the extra mile for everyone’s health & protection by wearing masks, gloves and boot covers in your home.
Rest assured, we’re doing everything we can to protect our customers and slow down the spread of COVID-19.

Together, we can stay healthy while continuing to provide our important plumbing services to homes the Portland metro area.

If you have any questions, please call (503) 719-4015

Sutherland Plumbing cares about your family’s safety and will leave our work area cleaner than we found it.

#COVID #family #safety #portland #plumber

Sutherland Plumbing Wins Prestigious Award, Six Years Running!

Sutherland Plumbing Earns Esteemed 2019 Angie’s List Super Service Award!

This award reflects our company’s consistently high level of customer service.

 Portland, Oregon, March 9th 2020 –

Sutherland Plumbing is proud to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award (SSA).

This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2019.

“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”

Angie’s List Super Service Award 2019 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade & review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.

Sutherland Plumbing has been listed on Angie’s List since 2013. This is the sixth consecutive year Sutherland Plumbing has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Contact: Katrina Sutherland at (503) 719-4015