Tag Archives: Ti Sutherland

Muddy Crawlspaces – No Problem!

Our Master Plumber & Co-owner, Ti Sutherland has no problem doing the dirty work when necessary. Sutherland Plumbing: whatever it takes!

Trenchless Main Water Service, Sutherland Plumbing’s Specialty!

“Trenchless (no dig) Main Water Service Replacement.”
This is one of our specialties!

Sutherland Plumbing’s YouTube Channel features a Complete Trenchless Water Service.

Just click on the play button below to view our video!

You can bookmark or subscribe to our channel at the following address: http://www.youtube.com/SutherlandPlumbingLLCPortland

For further information about Sutherland Plumbing & our services,
please call: (503) 719-4015

or email 
office@sutherlandplumbing.com

 ***

Follow us on Twitter at @pdxplumbing.
Our YouTube channel can be found here.
Like us on Facebook and let us know how we’re doing.

Thank you for your continued business & support!

Sincerely,

Ti Sutherland
Master Plumber, Sutherland Plumbing, LLC

Ti’s Tips – Oh no, Clogged Drains!

Sutherland Plumbing strives to be the Portland Metro area’s #1 family-owned plumbing service. At Sutherland Plumbing we understand the importance for our customers to keep their plumbing systems running smoothly and efficiently all year-round.

So it’s in the spirit of “shared knowledge” that I present my column, “Ti’s Tips”:

Ti’s Tips – Oh no, Clogged Drains!

The use of so-called “liquid drain cleaners” or openers is discouraged! There is NO marvel of design in these products. Most are made of highly caustic acids that only serve to dissolve, eat and destroy anything in their path including your plumbing pipes. Some even go as far as to claim “safe for all pipes” even if the results from using these products are temporary at best. You be the judge.

Drains clog for the most part as a result of grease, fats, oils and other matter accumulating inside the pipe. In order to CLEAN the drain one must scour the inside with proper equipment and knowledge. This is commonly referred to as snaking or “rootering” the drain. There is a big difference between “CLEANING” the drain as opposed to “OPENING” the drain. Baking soda and vinegar? Use at your own risk. Those items work best when baking or cooking food and are wasted when poured down the drain!

Don’t say we didn’t warn you!Image

Ti’s Tips – All about sink overflow holes!

Stinky sink? Many times my clients complain of a constant, persistent foul odor in their bathroom that’s reminiscent of a “wadded up wet towel left in the bottom of the hamper for a week or two!” Oh, no!

Most all lavatory sinks have what’s called an “overflow” hole. By design it allows water to flow down the drain – in the event the sink were to fill too high – and not over the top & onto the floor. Unless of course, the drain is plugged or slow draining – but that’s an entirely different story. The image below is a common bathroom sink with the overflow in the back of the sink. Some sinks have the overflow hole in the front of the sink – same thing, just different design.

Often this overflow area can collect foul mildew smelling bacteria. Simply flood the overflow hole with plain white vinegar to kill the bacteria. Use a funnel, or perhaps simply cup your hand as to divert the Vinegar into the hole or just let it glug out of the bottle into the hole. Nothing fancy – remember plain white vinegar is cheap and it’s hard to use too much. Repeat as needed!

Ti Sutherland, Master Plumber – Sutherland Plumbing, LLCSink Overflow Hole

 

Ti’s Tips – How to Fix a Dripping Hose Faucet!

As the weather heats up, more and more people are using their garden hoses & outdoor hose faucets. This means many more service calls to fix “dripping” hose faucets. While some of these service calls require some specialized skills and materials to repair, many times all it takes is a basic hand tool like an adjustable wrench…

Adjustable Wrench
…and a few seconds to remedy.

Most outdoor hose faucets have what’s called a “packing nut.” It’s common after several dozen times of turning it on and off, the packing nut loosens causing a slight drip. Sometimes if left unattended it worsens over time and drips or leaks profusely. You may be able to save yourself a service call by attempting to tighten the packing nut, just remember “right to tight & left to loose.”

Adjust your wrench or pliers to fit around the packing nut of the faucet – usually no more than a quarter to a half turn does the trick.

There, you’re done!

Take the money you would have given the plumber (to drive out a big truck full of equipment) to do the same job and go out to a nice dinner!Packing Nut

Ti’s Tips – All about washing machines & mold!

Question: “I have a high-efficiency front-load clothes washing machine. Lately it seems our clothes come out smelling terrible like moldy mildew or something! Is there something a plumber can do to help this?”

Answer: What’s worse than a mountain of dirty laundry? A mountain of laundry you’ve just cleaned that smells of mildew. Especially towels!

If you have a front-load, high-efficiency washer, this scenario is far more common than you might realize. While the technology in high-efficiency washers is wonderful (they use much less water than traditional top loaders & their spin cycle is truly awesome), over time, humid conditions can lead to mold in two zones: the gasket (that rubber seal on the inside of the door) and the drum.

The Causes of Washer Mold:
Let’s start with the gasket, which is the most common culprit when it comes to washer mold. The reason is simple: the gasket doesn’t get much of a rinse. During a typical wash cycle, only a small amount of water is splashed past the seal, and over time, detergent and gunk accumulate in the folds as the water evaporates. Combine that with the fact that humidity stays trapped in the folds and you’ve got a recipe for the stinky stuff! If you notice a strong moldy odor when you open the door to the washer, pull back the rubber gasket examine the folds for black mold.

The second area in which mold residue forms is the inside of the drum. The main cause here, is humidity combined with residue from laundry detergents & fabric softeners that cling to the inside of the washer.

How to clean your washer to keep it smelling fresh:
If you do have mold in your washer, there’s no need to panic. Getting rid of it is very straightforward and the preventative measure you can take to keep it from coming back is one and the same. I can attest to the ease of dealing with this problem first-hand, as in the past, our washer had a bad mold problem.

Pour plain white vinegar in the bleach reservoir to the very top with each load. Not only does it kill the bacteria causing odor, it softens your clothes as well. I was skeptical of this, at first thinking I would replace the moldy smell for a sharp vinegar stench. NOT the case, everything comes out smelling like laundry mom used to do!

Are you & your family having any issues with your washing machine? If so, call Sutherland Plumbing at (503) 719-4015. Don’t delay, schedule today!

Thanks to our customers for the great reviews!

March 12th 2021

I was totally overwhelmed starting with a knock on the door from a water district employee, telling me I had a major leak in my main line. I remembered my late husband telling me if I need plumbing help to call Ti Sutherland from Sutherland Plumbing. So I did!

Ti was out within a day, explained everything to me, gave me two options, and took the time to explain it again to my son. Sutherland Plumbing had to put a new line in and they had it finished within four hours!

Two weeks later, I had a major water issue at another home out of town and I called Ti once again. He came all the way out to look at the problem and gave me a recommendation on how to go about fixing the issue. In this day and age, it’s hard to find someone who goes out of their way to help, is straight-up, honest, kind, and with very reasonable repair costs. I will never use anyone else for any plumbing issue.

5 Stars (Google Reviews)

Kathy N – Beaverton, OR

Why Choose Sutherland Plumbing?

Clear, accurate estimates with no surprises:

Today is no different from the past – businesses compete over price and sometimes price alone. One way businesses do this is to quote cheap prices over the phone or advertise low rates and then tell you what it’s really going to cost once they are in your home!

(aka: The “bait and switch!”)

The cheap rate over the phone is often half the truth. The low rate or quote “sight unseen” may not include or cover a variety of items that usually cost extra.

Sutherland Plumbing technicians will look at the issue, explain the process in detail and answer all of your questions prior to work commencing. This way you know what all of your options are and what costs those options carry before any work begins!

Master Plumber Ti Sutherland will personally provide you with a clear, concise, accurate, written estimate prior to any work commencing. Just call (503) 719-4015. Call today!

Great Service Pros Get Great Reviews!

January 26th 2021

We had a water main break. Ti showed up the same day and got us up and running with a temporary hookup for water until we could have the main line replaced. All options were clearly presented (repair vs. replace) and all follow-up questions were answered promptly.

On the day of the repair, the team (which included the owner, Ti) was respectful and communicative. They offered to check-out our kitchen sink pressure while there and helped resolve our low water pressure. Many thanks to Ti, Courtney and the Sutherland team!

5 Stars (Yelp)

Lisa H – Southwest Portland, OR

Ti’s Tips – How to “winterize” your home: Tip #5

During freezing temperatures, open cabinet doors where plumbing is located on exterior walls: This will allow a better chance for the heat from the room to convect to the pipes inside the wall. (Please ensure the safety of children and pets prior to using this method.)

Please ensure the safety of children and pets prior to using this method.