Tag Archives: Ti Sutherland

Thanks to our customers for the great reviews!

March 12th 2021

I was totally overwhelmed starting with a knock on the door from a water district employee, telling me I had a major leak in my main line. I remembered my late husband telling me if I need plumbing help to call Ti Sutherland from Sutherland Plumbing. So I did!

Ti was out within a day, explained everything to me, gave me two options, and took the time to explain it again to my son. Sutherland Plumbing had to put a new line in and they had it finished within four hours!

Two weeks later, I had a major water issue at another home out of town and I called Ti once again. He came all the way out to look at the problem and gave me a recommendation on how to go about fixing the issue. In this day and age, it’s hard to find someone who goes out of their way to help, is straight-up, honest, kind, and with very reasonable repair costs. I will never use anyone else for any plumbing issue.

5 Stars (Google Reviews)

Kathy N – Beaverton, OR

Why Choose Sutherland Plumbing?

Clear, accurate estimates with no surprises:

Today is no different from the past – businesses compete over price and sometimes price alone. One way businesses do this is to quote cheap prices over the phone or advertise low rates and then tell you what it’s really going to cost once they are in your home!

(aka: The “bait and switch!”)

The cheap rate over the phone is often half the truth. The low rate or quote “sight unseen” may not include or cover a variety of items that usually cost extra.

Sutherland Plumbing technicians will look at the issue, explain the process in detail and answer all of your questions prior to work commencing. This way you know what all of your options are and what costs those options carry before any work begins!

Master Plumber Ti Sutherland will personally provide you with a clear, concise, accurate, written estimate prior to any work commencing. Just call (503) 719-4015. Call today!

Great Service Pros Get Great Reviews!

January 26th 2021

We had a water main break. Ti showed up the same day and got us up and running with a temporary hookup for water until we could have the main line replaced. All options were clearly presented (repair vs. replace) and all follow-up questions were answered promptly.

On the day of the repair, the team (which included the owner, Ti) was respectful and communicative. They offered to check-out our kitchen sink pressure while there and helped resolve our low water pressure. Many thanks to Ti, Courtney and the Sutherland team!

5 Stars (Yelp)

Lisa H – Southwest Portland, OR

Ti’s Tips – How to “winterize” your home: Tip #5

During freezing temperatures, open cabinet doors where plumbing is located on exterior walls: This will allow a better chance for the heat from the room to convect to the pipes inside the wall. (Please ensure the safety of children and pets prior to using this method.)

Please ensure the safety of children and pets prior to using this method.

 

Ti’s Tips – How to “winterize” your home: Tip #4

Winterizing Tip #4:

“Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!

“Heat Tape” comes in different shapes, sizes & lengths but basically is a cord that when energized creates resistance heat.

Think of a rope wrapped around pipes that you plug-in like your electric heating blanket.

“Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!

Ti’s Tips – How to “winterize” your home: Tip #3

Winterizing Tip #3:

Remember to insulate your outdoor hose-faucets (hose bibbs) & irrigation systems.

Remove any garden hoses from the faucets and cover the faucet with something that will insulate & protect it from freezing temperatures.

Almost every home center and hardware store sells products made specifically for this.

A quick, inexpensive trip to your local hardware store or home center and you can help winterize your home yourself!

Ti’s Tips – How to “winterize” your home: Tip #2

Winterizing Tip #2:

Turn off the water to exterior hose faucets.

Turn clockwise to shut-off your water valve.

Sometimes this can be tricky for two reasons:

First: do you know where the valve is?

Second: the valve may not work so you may be in a vulnerable position.

Turn clockwise to shut-off your water valve.

Ti’s Tips – How to “winterize” your home: Tip #1

Winter is upon us! The weather will inevitably bring freezing temperatures that have the potential to cause havoc on plumbing systems!

Time to winterize. “Winterizing” means: to adapt or prepare something for use in cold weather.

Every year around this time, plumbers are called-out to urgent situations resulting from frozen plumbing.

Let me assure you, the vast majority of freeze-damaged plumbing is completely avoidable.

1) Close or block-off your foundation vents: The foundation vents are circled in red. Winterizing Tip #1 is to close or block them off.

Foundation Vents

Time to relax…

Master Plumber, Ti Sutherland with Zoey!

The great reviews keep pouring in!

“We learned of a possible leak between our home and the city line coming into our home. We called Sutherland Plumbing and Ti came to our home after 5:30 pm! We discussed the problem, he looked at the situation, told me what he thought needed to be done and sent me a written estimate the next day! We made a contract to have a new pipe installed and he arrived exactly at the time he said he would.

Ti brought his team of Cameron & Nathan and got to work. He called me a little over an hour later and told me he had some good news. I immediately went to my home and he discovered that I didn’t need a new pipe at all! He fixed the issue which was under my home and a few other things and saved my family a ton of money.

The minute I met Ti, I knew he was a man of integrity, who cares about his clients and is always doing his very BEST! In my humble opinion Ti at Sutherland Plumbing is the BEST in the business and I highly recommend him and his tremendously professional team for any of your plumbing problems. If you need plumbing help, don’t hesitate to call Ti! You’ll be thankful you did, just like me and my family!”

5 Stars (Yelp)

Jeff G – Forest Grove, OR