Tag Archives: Ti Sutherland

At Sutherland Plumbing – Our Hard Work Shows!

Here’s another 5-Star Yelp Review from one of our valued customers here in Portland!

December 10th 2017

After reviewing several bids and consulting Yelp and Angie’s List for reviews, we hired Sutherland Plumbing to complete our PRV and water heater replacement and could not be happier with that decision.

After our initial call to Sutherland Plumbing on a Saturday morning, Ti Sutherland – the owner, reached out personally that same day to check-in and schedule a time to have someone come to our home within 48 hours to take a look at our water heater and the issues we were experiencing. John and Cameron were the team that came out Monday morning.  They were able to quickly diagnose the issue, get to work on the PRV, and prepare a bid for the water heater.

A week later they returned to do the removal of our old water heater and install the new one and I cannot say enough about their work! They are probably two of the most professional, courteous, hard-working individuals I have come across in any line of work or industry, and we will never use any other plumbing service again.

To add to our satisfaction, John asked if there was anything else in the house we needed them to take a look at, and he fixed our low pressure faucets that had not been supplying hot water in over a year and even greased the tracks of our garage door! To finish it all out, the Sutherland Plumbing owners sent us a hand-signed card thanking us for our business that arrived just a few days after completing the job.

This company not only knows what they are doing on the technical plumbing side, but they also provide next-level customer service on top of it all. You will not find a better plumbing company in the Portland metro area and we give Sutherland Plumbing our highest recommendation!

5 Stars (Yelp)

Sarah S – Portland, OR

Summer Weekends at Sutherland Plumbing Means Work Hard & Play Hard!

Co-Owner & Master Plumber Ti Sutherland wrestled these guys outta the water by hand. He saved 4 puppies & 7 kittens who were being viciously attacked & would’ve been fish food if not for Ti’s Bravery!!!

Who Let the Dogs Out?! – Video Proof That Our Customers Appreciate Our Hard Work…

Sutherland Plumbing’s Co-Owner & Master Plumber, Ti Sutherland – Gets HUGE Accolades from Yet Another Satisfied Customer!

Let’s Meet Sutherland Plumbing’s John Benton!

John Benton is Always Driving Safely & Always Having a Good Day!

This is John’s favorite thing to do at work….Wash the sidewalk & driveway!

The Benton Family!  Good Looking Bunch 🙂

Sutherland Plumbing’s Lead-Tech & Master Journeyman Plumber John Benton With Owner, Master Plumber & The Boss of all Bosses – Ti Sutherland!

 

 

Sutherland Plumbing Opens Our New YouTube Channel!

Sutherland Plumbing, LLC has opened our brand new YouTube Channel!
Just click on the play button below to view our very first video!
You can bookmark or subscribe to our channel at the following address:
http://www.youtube.com/SutherlandPlumbingLLCPortland

Our first video features a Complete Water Service from Summer 2016.
Also known as “Trenchless (no dig) Main Water Service Replacement.”
This is one of our specialties!

For further information about Sutherland Plumbing & our services,
please call: (503) 719-4015

or email 
office@sutherlandplumbing.com

 ***

Follow us on Twitter at @pdxplumbing and let us know how we’re doing.
Our YouTube channel can be found here.
We’re also on Facebook.

Thank you for your continued business & support!

Sincerely,

Ti Sutherland
Co-Owner & Master Plumber, Sutherland Plumbing, LLC

Takin’ a break from a hard day at work!

Here’s Sutherland Plumbing’s Ti Sutherland & John Benton taking a break from a hard day at work:

Ti John Bathtub

At Sutherland Plumbing LLC, we field test all the products we sell for quality!

Great Customer Service = Great Reviews!

Sutherland Plumbing blows all plumbing companies out of the water!! Not only do they provide top-rate quality work, but also, when it comes to customer service, they are the “Nordstrom’s” of plumbing!!

Ti replaced two of my old decrepit hose bibs, at no charge, after doing a huge water main replacement job.  The water main is fabulous!  However, later I unfortunately discovered issues with the hose bibs that I personally couldn’t live with.  It was embarrassing, since they were free.  I know there are some plumbers that would never even respond to the email I sent about it.  However, Ti immediately replied with his first available date to fix these issues – at no charge – even though I offered and expected to pay.  He showed up promptly, made the repairs, and still would not take payment.  SUPER QUALITY, CUSTOMER SERVICE, AND THEY STAND BY ALL THEIR WORK – The Full Trifecta!!!  (And, I love, love, love my new hose bibs!!)”

Call the pros at Sutherland Plumbing and we'll come and take a look at your plumbing issues! Call (503) 719-4015. Don't delay this important call!

Call the pros at Sutherland Plumbing and we’ll come and take a look at all of your plumbing needs! Call (503) 719-4015. Don’t delay this important call!

Sutherland Plumbing Featured Again in Plumber Magazine!

Once again, we here at Sutherland Plumbing are proud & honored to be featured in “Plumber Magazine.” You can see the article by clicking here.

Ti Sutherland, owner of Sutherland Plumbing in Aloha, Oregon.

Ti Sutherland, owner of Sutherland Plumbing in Aloha, Oregon. Ti’s entire business is built on the premise that if you keep your customers and employees happy, everything else will take care of itself!