Our Master Plumber & Co-owner, Ti Sutherland has no problem doing the dirty work when necessary. Sutherland Plumbing: whatever it takes!
Thank you for your continued business & support!
Master Plumber, Sutherland Plumbing, LLC
Sutherland Plumbing strives to be the Portland Metro area’s #1 family-owned plumbing service. At Sutherland Plumbing we understand the importance for our customers to keep their plumbing systems running smoothly and efficiently all year-round.
So it’s in the spirit of “shared knowledge” that I present my column, “Ti’s Tips”:
The use of so-called “liquid drain cleaners” or openers is discouraged! There is NO marvel of design in these products. Most are made of highly caustic acids that only serve to dissolve, eat and destroy anything in their path including your plumbing pipes. Some even go as far as to claim “safe for all pipes” even if the results from using these products are temporary at best. You be the judge.
Drains clog for the most part as a result of grease, fats, oils and other matter accumulating inside the pipe. In order to CLEAN the drain one must scour the inside with proper equipment and knowledge. This is commonly referred to as snaking or “rootering” the drain. There is a big difference between “CLEANING” the drain as opposed to “OPENING” the drain. Baking soda and vinegar? Use at your own risk. Those items work best when baking or cooking food and are wasted when poured down the drain!
Stinky sink? Many times my clients complain of a constant, persistent foul odor in their bathroom that’s reminiscent of a “wadded up wet towel left in the bottom of the hamper for a week or two!” Oh, no!
Most all lavatory sinks have what’s called an “overflow” hole. By design it allows water to flow down the drain – in the event the sink were to fill too high – and not over the top & onto the floor. Unless of course, the drain is plugged or slow draining – but that’s an entirely different story. The image below is a common bathroom sink with the overflow in the back of the sink. Some sinks have the overflow hole in the front of the sink – same thing, just different design.
Often this overflow area can collect foul mildew smelling bacteria. Simply flood the overflow hole with plain white vinegar to kill the bacteria. Use a funnel, or perhaps simply cup your hand as to divert the Vinegar into the hole or just let it glug out of the bottle into the hole. Nothing fancy – remember plain white vinegar is cheap and it’s hard to use too much. Repeat as needed!
As the weather heats up, more and more people are using their garden hoses & outdoor hose faucets. This means many more service calls to fix “dripping” hose faucets. While some of these service calls require some specialized skills and materials to repair, many times all it takes is a basic hand tool like an adjustable wrench…
…and a few seconds to remedy.
Most outdoor hose faucets have what’s called a “packing nut.” It’s common after several dozen times of turning it on and off, the packing nut loosens causing a slight drip. Sometimes if left unattended it worsens over time and drips or leaks profusely. You may be able to save yourself a service call by attempting to tighten the packing nut, just remember “right to tight & left to loose.”
Adjust your wrench or pliers to fit around the packing nut of the faucet – usually no more than a quarter to a half turn does the trick.
There, you’re done!
Take the money you would have given the plumber (to drive out a big truck full of equipment) to do the same job and go out to a nice dinner!
March 12th 2021
I was totally overwhelmed starting with a knock on the door from a water district employee, telling me I had a major leak in my main line. I remembered my late husband telling me if I need plumbing help to call Ti Sutherland from Sutherland Plumbing. So I did!
Ti was out within a day, explained everything to me, gave me two options, and took the time to explain it again to my son. Sutherland Plumbing had to put a new line in and they had it finished within four hours!
Two weeks later, I had a major water issue at another home out of town and I called Ti once again. He came all the way out to look at the problem and gave me a recommendation on how to go about fixing the issue. In this day and age, it’s hard to find someone who goes out of their way to help, is straight-up, honest, kind, and with very reasonable repair costs. I will never use anyone else for any plumbing issue.
5 Stars (Google Reviews)
Kathy N – Beaverton, OR
January 26th 2021
We had a water main break. Ti showed up the same day and got us up and running with a temporary hookup for water until we could have the main line replaced. All options were clearly presented (repair vs. replace) and all follow-up questions were answered promptly.
On the day of the repair, the team (which included the owner, Ti) was respectful and communicative. They offered to check-out our kitchen sink pressure while there and helped resolve our low water pressure. Many thanks to Ti, Courtney and the Sutherland team!
5 Stars (Yelp)
Lisa H – Southwest Portland, OR
During freezing temperatures, open cabinet doors where plumbing is located on exterior walls: This will allow a better chance for the heat from the room to convect to the pipes inside the wall. (Please ensure the safety of children and pets prior to using this method.)