Category Archives: Water Heaters

The time for a new water heater is NOW!

There’s never been a better time to have your storage tank type water heater replaced!

SAVE $$$!

If you’re even considering a new water heater or have the slightest concern your existing one is “on its last legs,” it would do you well to familiarize yourself with some major changes and new efficiency standards which have totally transformed the water heater market as we know it.

Cutting through all the “blah blah blah” – this means purchasing a new water heater after April 16th 2015 as required by state and federal authorities, costs you more money! Although more efficient than ever, here are a few reasons why the new heaters cost more:

1) The appliance itself is more expensive right out of the box.

2) Installation can become more labor intensive.

3) The new units are becoming larger in size due to increased amounts of insulation. This means in many cases where space is already limited, options include but are not limited to: completely relocating the appliance, substantial demolition & construction to accommodate the newer larger size and retro-fitting for a tank-less model upgrade. The larger size heaters may also require additional manpower to lift and locate the unit.

4) Newer Energy Star Gas models require 120 volts in order to operate. This means not only might you need plumbing & mechanical work, but an electrician may need to be summoned to run a new electrical circuit. Sutherland Plumbing can provide this service upon request. (https://www.energystar.gov)

All of this means more $$$!

Make no mistake, the new appliances are more efficient – but not by a large margin compared to today’s already energy efficienct standards – unless viewed in the grand scheme of things. For example; it is estimated by the U.S. Department of Energy that a staggering 63 billion dollars will be saved in energy costs by 2044! Now zoom in from there and consider what part of that will be your share of the 63 billion over the course of 25 years. Remember, water heaters only last on average 15 years before requiring replacement. If you’re tracking the numbers – that’s approximately two brand new water heaters for you and your home.

More money spent by consumers on goods and services as described above improves the economy, while less money spent on utility bills conserves precious energy. You see the win-win situation there?

Installation of a new Bradford White 50 gallon gas or electric water heater.

This job includes:

  • Removal & disposal of old water heater.
  • Install new Bradford White 50 gallon gas or electric water heater.
  • New premium isolation (shut off) valves replaced / installed on Hot outgoing and Cold incoming.
  • Earthquake restraints: industrial grade Seismic restraint kit installed & fastened securely to framing structure with blocking as needed (aka studs).
  • Thermal expansion tank.
  • Solid brass and copper fittings (no steel).
  • COMPLETE 10 year WARRANTY on ALL parts.
  • Sutherland Plumbing’s labor warranty.
  • Required plumbing permit.

http://www.bradfordwhite.com

Call or email us today for a NO COST written estimate for a new water heater installation or to schedule an appointment!

Bradford White 50 Gallon Natural Gas Water Heater – Newly Installed by Sutherland Plumbing!

Danger – you get what you pay for!

The photo below is the result of using plumbing code-compliant galvanized steel for water connections. Yes, I said code compliant and before you start thinking this is WW2 era – this fitting was installed in 2011! If any of your pipes look like this, they’re living on borrowed time.

Let’s remember: “Code” is a bare minimum set of standards set forth with the intent being to keep people safe and alive. We all know we can exceed minimum standards in almost every aspect of life. At Sutherland Plumbing LLC we don’t even stock this material nor is it allowed on our job sites!

We use brass or stainless steel. The fitting you see in this picture costs about .60¢, the brass replacement about $5.00. This is a microcosm of every single material and installation standard at Sutherland Plumbing LLC.


Let’s remember the old adage: “you’ll get what you pay for!”

Sutherland Plumbing’s Cameron Bloom – Working Hard, Always with a Smile!

Cameron Bloom on Toilet Duty!

Cameron Graduated to Water Heaters!

 

Time to replace your water heater? Save $25 Now!

When is the last time you took a good look at your water heater? If it has any characteristics of the one found in the picture below (or it is 15+ years old) it is a ticking time bomb! This water heater absolutely flooded our clients’ home causing untold thousands of dollars in damage! The tragedy is they said: “…yeah I’ve been looking at that for the last seven months I knew I should’ve gotten a new one…”

Waterproof rubber rain boots are for outside in the rain, we had to wear ours during this entire job to keep our socks dry while standing in the living room!

Mention this post and receive a $25 discount towards the installation of a new water heater!

Old Water Heater

 

The Difference is in the Details!

The Sutherland Plumbing difference is in the details!

*Included in all water heater installs:

*Premium Brand: “Bradford White.”
*Remove & disposal of old water heater.
*Required plumbing permit.
*Premium ball type shut off valve.
*Copper/Brass connections.
*Thermal expansion tank with solid brass IP fittings.
*Seismic restraints (aka earthquake straps).
*New Temperature/Pressure relief safety valve.
*10 year warranty for parts and labor.

Recent installation of a 75 Gallon Natural Gas Water Heater.

Recent installation of a 75 Gallon Natural Gas Water Heater.

 

Facts & Myths about Water Heaters!

Facts & Myths about Water Heaters:

If you’ve been following our blog, you’ve already learned some of the basics about water heaters. Now let’s take a look at some of the facts & myths that are circulating about water heaters:

Myth: A new water heater offers significant savings
The Reality: New water heaters only offer marginal savings, and even replacing a 15 year-old water heater will only save about $6.30 a month in energy costs. These savings don’t take into account the additional cost of the new water heater. What may matter more is how you choose to use hot water in your home.

Myth: Older water heaters = dirty water
The Reality: Water heaters are designed to work for years without accumulating rust buildup.  If you do notice a rust-colored tinge to your hot water or feel it’s taking longer than normal to heat the water, call your local service provider.

Myth: Proactive maintenance improves efficiency
The Reality: Proactive maintenance will improve efficiency only under the most severe conditions of sediment or lime accumulation. Maintenance is best done when homeowners notice a problem, like insufficient hot water or a rust-colored tinge to the hot water.

Myth: Older water heaters do not meet safety standards
The reality: As long as the initial installation was completed by a licensed, qualified professional, water heaters are installed according to code at the time of installation.

Myth: Tankless water heaters are right for everyone
The Reality: Tankless water heaters are more energy-efficient than a storage water heater, which could translate into savings of up to $5 per month. (Depending on the age of the water heater being replaced). Because tankless water heaters work differently than consumers may be used to, they should walk through a needs assessment with a reputable provider before investing in a tankless system.

Have questions about replacing or maintaining your water heater? Go to our main website at: www.sutherlandplumbing.com and click on the "Ask the Plumber a Question" link at the top of the page!

Have questions about replacing or maintaining your water heater? Call (503) 719-4015 or go to our main website at: http://www.sutherlandplumbing.com and click on the “Ask the Plumber a Question” link at the top of the page!

 

Quality Workmanship – Sutherland Plumbing’s Difference! (Part 2)

Part 2 – New Water Heaters Save You $$$ and They’re One of Our Specialties!

Noritz 199,000 BTU Tankless Water Heater. Installed by Sutherland Plumbing’s John Benton & Crew. This is One Sweet Looking Install!!!

BRADFORD WHITE 50 Gallon Natural Gas Water Heater – Newly Installed by Sutherland Plumbing!!!

GE Heat Pump Water Heater Installed by Sutherland Plumbing. Photo Posted on Yelp by Another Satisfied Customer!

The New System Lowered their Electrical Bill by around $25 in Just the First Month!

75 Gallon Natural Gas Water Heater Installed by Master Plumber, Ti Sutherland!

At Sutherland Plumbing – Our Hard Work Shows!

Here’s another 5-Star Yelp Review from one of our valued customers here in Portland!

December 10th 2017

After reviewing several bids and consulting Yelp and Angie’s List for reviews, we hired Sutherland Plumbing to complete our PRV and water heater replacement and could not be happier with that decision.

After our initial call to Sutherland Plumbing on a Saturday morning, Ti Sutherland – the owner, reached out personally that same day to check-in and schedule a time to have someone come to our home within 48 hours to take a look at our water heater and the issues we were experiencing. John and Cameron were the team that came out Monday morning.  They were able to quickly diagnose the issue, get to work on the PRV, and prepare a bid for the water heater.

A week later they returned to do the removal of our old water heater and install the new one and I cannot say enough about their work! They are probably two of the most professional, courteous, hard-working individuals I have come across in any line of work or industry, and we will never use any other plumbing service again.

To add to our satisfaction, John asked if there was anything else in the house we needed them to take a look at, and he fixed our low pressure faucets that had not been supplying hot water in over a year and even greased the tracks of our garage door! To finish it all out, the Sutherland Plumbing owners sent us a hand-signed card thanking us for our business that arrived just a few days after completing the job.

This company not only knows what they are doing on the technical plumbing side, but they also provide next-level customer service on top of it all. You will not find a better plumbing company in the Portland metro area and we give Sutherland Plumbing our highest recommendation!

5 Stars (Yelp)

Sarah S – Portland, OR

The Proof is in The Reviews – Thank You to our Customers!!!

May 25th 2017

This is the first review I’ve ever written and Sutherland Plumbing deserves it!

John and his crew were extremely professional and came over one day to check everything in the house to determine what might have caused our high water bills.

They came back a few days later to replace the upstairs and downstairs “contractor special” toilets; a lowboy, under the stairs, a water heater (including a drip pan & hose to the crawl space in case of an overflow leak) and the outdoor hose faucet with a non-freeze unit.

John explained everything thoroughly, they worked quickly, gave us discounts, used only high grade materials, covered their work shoes and left everything spotless!!! What more could you ask for? You couldn’t even tell they had been here!

And, without mentioning it, John replaced one of the shower heads and even put a light source & switch in the crawl space so that we no longer have to go down there like miners with our flashlight and lantern!

When you consider that we now have low flush, one-piece “Toto” toilets, a secured and potentially flood proof Bradford-White water heater, crawl space lighting and a non-frost outdoor water outlet that will be trouble proof for many years to come, it was worth it.

If you want to use lesser quality/lower price products, they might not be the company for you. But, if you want long-term, solid products put in with excellent workmanship, then Sutherland Plumbing are the ones to call.

5 Stars (Yelp)

The Kent Family – Portland, OR

***

May 13th 2017

Value. Often it’s the peace of mind in knowing you received an excellent product with exceptional service at a fair cost, along with a great warranty.

I’m the maintenance coordinator of a 38 unit condo complex, so I see a lot of contractors every week. When my own hot water heater needed to be replaced, I called Sutherland Plumbing. John was quick to return my call, provided a written estimate right away and by the luck of a canceled appointment, was able to get out to me the same day (which is really helpful when you have no hot water in the house)!

John and Cameron were efficient, clean & punctual. They put plastic covers on the stairs & entryway and wore shoe covers, etc. They improved on the existing situation, explained what they did and how to operate the new unit, cleaned their work area to spotless when finished and the price came in at bid, even showing me how to save $25 on the bill. Nobody likes to have to come out of pocket for unexpected homeowner repairs but I was very satisfied with a job exceptionally well done.

Value. I found it with Sutherland Plumbing and give them my highest recommendation without hesitation!

5 Stars (Yelp)

Charles M – Lake Oswego, OR

***

May 1st 2017

You know when something important or expensive breaks, it’s usually at two o’clock in the morning on a Sunday and no one will help you for days? 

Sutherland Plumbing will help you ASAP.

I’ve called Sutherland Plumbing on multiple occasions. They’ve always been honest, forthright, realistic in their quotes and delivery of work quality. They show up when they say they will and are good at communicating. They are professional, courteous and respectful.

I know Sutherland Plumbing will fix things the right way, the first time and I trust them not to try and up-sell me on things I don’t need or want.

I trust them in my home and I trust them to help me when I need a plumbing expert. Every time.

5 Stars (Yelp)

Sean J – Hillsboro, OR

***

Sutherland Plumbing’s Cameron Bloom – Working Hard, Always with a Smile!

Cameron Bloom on Toilet Duty!

Cameron Graduated to Water Heaters!