Category Archives: Family & Home Safety

Sutherland Plumbing – Working hard while staying safe!

Sean Anderson, working hard while staying safe!

Protecting your home, every step of the way!

Our technicians always wear heavy-duty, waterproof boot covers to protect your home!

Our technicians always wear heavy-duty, waterproof boot covers to protect your home!

Sutherland Plumbing – your health is our highest priority!

Sean Anderson wearing his N-99 mask.

Sutherland Plumbing – Let’s stay healthy together!

Cameron Bloom is hard at work replacing a sink while wearing his protective equipment.

Sutherland Plumbing – Protecting our Customers.

March 21st 2020

Working with Sutherland Plumbing was a wonderful customer service experience. Ti and his team were very professional, took time to explain the problem and recommended solutions & possible risks as the plumbing is VERY old. This upfront communication about what would be done and the costs involved was very transparent and led to no surprise outcomes. Within an hour the bathroom sink drain was running perfectly.

I am an older adult and in the high risk category for complications related to Coronavirus and when I asked Ti if they had protective equipment, he agreed that the team would wear masks while in the house.

Again, Sutherland Plumbing provided a superb in-home service and I would highly recommend them. I certainly will be calling them for any future plumbing issues.

5 Stars (Yelp)

Margaret L – San Francisco, CA & Portland, OR

Sutherland Plumbing cares about your family’s safety and will leave our work area cleaner than we found it.

Protect your family, is the water pressure too high?

Ensuring Practical, Safe Working Water Pressure:

Municipal and private water companies use pumps & pumping stations to boost water pressure in the supply mains. This enables adequate water supply for fire-fighting and for high-rise buildings to overcome the loss of pressure as elevation increases. These pumps & pumping stations also maintain water supply to water towers and supply tanks. Pressure in water supply mains can exceed 200psi.

Most plumbing codes require water pressure reducing valves on domestic systems where the municipal water main’s pressure exceeds 80psi.

Higher pressures could rupture pipes, damage fixtures and injure the people using them.

Protect your family, have a water pressure reducing valve professionally installed. Call Sutherland Plumbing at (503) 719-4015

Protecting your family – Sutherland Plumbing cares.

Protecting your family – Sutherland Plumbing cares.

Sutherland Plumbing cares about the health and welfare of our customers and we’re going the extra mile for everyone’s health & protection by wearing masks, gloves and boot covers in your home.
Rest assured, we’re doing everything we can to protect our customers and slow down the spread of COVID-19.

Together, we can stay healthy while continuing to provide our important plumbing services to homes the Portland metro area.

If you have any questions, please call (503) 719-4015

Sutherland Plumbing cares about your family’s safety and will leave our work area cleaner than we found it.

#COVID #family #safety #portland #plumber

Keep your home clean and your family safe!

Keep your home clean and your family safe! If your “Temperature/Pressure safety relief valve” is leaking, Call (503) 719-4015 and speak with the experts at Sutherland Plumbing today!

Is your Water Heater’s “Temperature/Pressure safety relief valve” dripping or leaking?

If so, it’s doing it’s job and trying to tell you, no it’s screaming at you:

“Houston, we have a problem!”

Most often the drain pipe and valve connected to the water heater runs right off the top or side of the heater and is open-ended just above floor level.

Don’t let anybody tell you that simply changing the safety valve will solve the problem. There’s very likely a larger core issue at hand causing the above mentioned symptom. Like excessive water pressure and/or trapped thermal expansion. Thermal expansion refers to a basic law of physics: anything that increases in temperature increases in size. The water inside your plumbing system is no exception. Trapped thermal expansion is a problem. The hot water has nowhere to expand to, so it takes the path of least resistance – you guessed it…leaking out of your safety valve often right onto the floor 😦

Fortunately there are specific remedies that work great to solve the problem and the plumbers at Sutherland Plumbing, LLC are experts at it!

Temp Pressure relief valve

Keep your home clean and your family safe! If your temperature/pressure safety relief valve is leaking – Call (503) 719-4015 and speak with the experts at Sutherland Plumbing today!

Ti’s Tips – How to “winterize” your home!

Winter is upon us! The weather will inevitably bring freezing temperatures that have the potential to cause havoc on plumbing systems!

Time to “winterize.”  “Winterizing” means: to adapt or prepare something for use in cold weather.

Every year around this time, plumbers are called-out to urgent situations resulting from frozen plumbing. If it gets really bad this winter you may find it more likely to see Santa and his reindeer flying around than a plumber, because every one of us is busy fixing broken plumbing pipes!

Let me assure you, the vast majority of freeze-damaged plumbing is completely avoidable.

Here are a few very basic things that you can do to put you & your home at an advantage:

1) Close or block-off your foundation vents:

The foundation vents are circled in red. Winterizing Tip #1 is to close or block them off.

2) Turn off the water to exterior hose faucets: Turn clockwise to shut-off your water valve. Sometimes this can be tricky for two reasons:

First: do you know where the valve is?

Second: the valve may not work so you may be in a vulnerable position.

Turn clockwise to shut-off your water valve.

3) At the very least: Remember to insulate your outdoor hose-faucets (hosebibbs) & irrigation systems.

Remove any garden hoses from the faucets and cover the faucet with something that will insulate & protect it from freezing temperatures.

Almost every home center and hardware store sells products made specifically for this.

A quick, inexpensive trip to your local hardware store or home center and you can help winterize your home yourself!

4) “Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!

“Heat Tape” comes in different shapes, sizes & lengths but basically is a cord that when energized creates resistance heat.

Think of a rope wrapped around pipes that you plug-in like your electric heating blanket.

“Heat Tape” is another inexpensive way you can “winterize” your own home with just a quick trip to your local hardware store or home center!

5) Open cabinet doors where plumbing is located on exterior walls: This will allow a better chance for the heat from the room to convect to the pipes inside the wall. However, we do not recommend this step if there are children and/or pets in your home.

Opening cabinet doors is a free way to winterize your home. However, we do not recommend this step if there are children and/or pets in your home.

Ti Sutherland – Master Plumber, Sutherland Plumbing, LLC (CCB#200460)