Category Archives: Family & Home Safety

2017 Portland Area Water Quality Report!

You drink it, bathe in it, wash your clothes with it and cook with it! Ever wonder about the quality of our local Portland Water Supply?  Well, just click on this link and you can view Portland’s 2017 Water Quality Report:

http://www.portlandoregon.gov/water/article/244813

PDX water system

Even if your home or business isn’t in “The City of Portland,” chances are you may be using “Portland’s” water system to clean, cook & bathe. Click on the link above to get important information about the quality of our local water supply!

 

Why the CCB is Important – Ti’s Tips!

The Oregon CCB “Oregon Construction Contractors Board” is responsible for safeguarding the security & property of Oregonians by preventing and resolving construction & contracting problems and by ensuring contractors’ compliance with the law. The Board administers the Oregon Contractors’ Law that provides for the licensing of residential & commercial construction contractors, subcontractors and home inspectors; investigation and adjudication of complaints filed against licensees; and assessment of sanctions against unlawful contractors. In this sense they are the contractor police.

http://www.oregon.gov/ccb

Think: If you were planning to buy a car, it’s conceivable that most people spend hours reading reviews, researching & comparing options and perhaps even asking the opinions of people with first hand experience. Of course, you wouldn’t want to end up with something falling short of expectations, costing too much or breaking down on you, right? All this becomes exponentially risky when choosing to purchase from an unknown or an un-reputable source.

Ironically, everyday consumers find themselves in an unfavorable position & out thousands of dollars because they hired a contractor or somebody posing as a contractor, while at the same time unknowingly forgoing some or all of their consumer rights.

This doesn’t have to happen to you !

Check-out these 16 ways to avoid remodeling, repair & construction problems:

The document in this link is the instruction manual for hiring a contractor and/or planning a construction, remodel or repair project that requires a contractor governed by the CCB. In short, that’s ANYBODY that promises, advertises, delivers or performs improvements, repairs or alterations to, (but not limited to) real estate, structures property and/or land.

http://ccbed.ccb.state.or.us/WebPDF/CCB/Publications/16-ways.pdf

Sutherland Plumbing LLC: CCB# 200460

Ti’s Tips Reminder – Protect your Family – Is the Water Pressure Too High?

Ensuring Practical, Safe Working Water Pressure:

Municipal and private water companies use pumps & pumping stations to boost water pressure in the supply mains. This enables adequate water supply for fire-fighting and for high-rise buildings to overcome the loss of pressure as elevation increases. These pumps & pumping stations also maintain water supply to water towers and supply tanks. Pressure in water supply mains can exceed 200psi.

Most plumbing codes require water pressure reducing valves on domestic systems where the municipal water main’s pressure exceeds 80psi.

Higher pressures could rupture pipes, damage fixtures and injure the people using them.

Protect your Family, Have a Water Pressure Reducing Valve Professionally Installed. Call Sutherland Plumbing at (503) 719-4015

Sutherland Plumbing Wishes you a Merry Christmas!

Merry Christmas & Happy New Year from Sutherland Plumbing!

Wishing you the Merriest of Christmases!

Christmas & Winter Pet Reminder: “If you’re cold, they’re cold!” 

Even if you’re thinking that your pet can’t be cold outside because they have a nice coat, just remember how freezing you are when it’s cold outside & you’re wearing a nice coat,
(not to mention a hat, boots & gloves etc…)

Give the Gift of Warmth to your Pets this Christmas & Winter!

School’s Back – Safety Reminder!!

Here in the Portland Metro area and across the nation, school is officially back in session!  As a family company, we here at Sutherland Plumbing would like to remind all of our blog readers to please drive safely.  Here are a few tips to help keep you, your family, your neighbors and your community safe:

  1. Carefully read and follow all traffic safety signals and signs.

  2. When in a school zone please take extra precaution to closely obey the reduced speed requirements.

  3. When in a school zone, please DO NOT speed-up until you are completely out of the school zone.

  4. DO NOT text, email or instant message under any circumstances while driving.  If it’s that important – pullover to a safe place before using your phone.

  5. Even if you’re on a phone call using a hands-free device, please be aware that your attention is still distracted and be extra cautious while using the hands-free device.

  6. This time of year, there are many kids around, even outside of school zones and school hours.  Please be careful even while driving outside of school zones and/or school hours.

  7. If in doubt – SLOW DOWN!

Ti in Corn Maze

Let’s all work together to keep our kids safe. Drive with extra caution and safety this school season!

Sutherland Plumbing is one of the Highest Rated Plumbers in Yelp History – John Benton Proves Why!!!

Since opening in 2013 Sutherland Plumbing has 163 “approved” reviews on Yelp. 158 out of the 163 are rated at 5 STARS!!! That’s a whopping 97% 5 STAR RATING!!!

We don’t just claim to go above & beyond the call of duty. Sutherland Plumbing delivers! Look what John Benton did for this lady in the ice storm last winter. We’re not just plumbers. We care about people & we care about our community!

17 Emergency Situations When You’ll Be Glad You Know a Plumber!

Check out this great article from Chadwicks:

“We’ve all been there. The water tank is emitting a strange gurgling sound and we know something’s not right. We call the plumber and pray that the house hasn’t become the Niagara Falls by the time he arrives. We wait on tenterhooks, anxiously watching the clock. Finally, the doorbell rings and there he is. We’re so relieved we want to kiss him.

Instead we get a hold of ourselves and usher him up to the attic. Using wrenches and pliers and working by torchlight, he emerges some time later – t-shirt soaked with copper-coloured grime – and pronounces the job done. Oh the joy of having running water once more! We take a look at 17 Emergency Situations When You’ll be Glad You Know a Plumber – and express our gratitude to all those nifty plumbers who keep our modern conveniences in good nick.”

Courtesy of: Chadwicks.ie

Time to replace your water heater? Save $100 Now!!

When is the last time you took a good look at your water heater? If it has any characteristics of the one found in the picture below (or it is 15+ years old) it is a ticking time bomb! This water heater absolutely flooded our clients’ home causing untold thousands of dollars in damage! The tragedy is they said “yeah I’ve been looking at that for the last seven months I knew I should’ve gotten a new one…”

Waterproof rubber rain boots are for outside in the rain, we had to wear ours during this entire job to keep our socks dry while standing in the living room!

Mention this posting and receive a $100 discount towards the installation of a new water heater good through the month of April!

Old Water Heater

 

School’s Back – Safety Reminder!!

Here in the Portland Metro area and across the nation, school is officially back in session!  As a family company, we here at Sutherland Plumbing would like to remind all of our blog readers to please drive safely.  Here are a few tips to help keep you, your family, your neighbors and your community safe:

  1. Carefully read and follow all traffic safety signals and signs.
  2. When in a school zone please take extra precaution to closely obey the reduced speed requirements.
  3. When in a school zone, please DO NOT speed-up until you are completely out of the school zone.
  4. DO NOT text, email or instant message under any circumstances while driving.  If it’s that important – pullover to a safe place before using your phone.
  5. Even if you’re on a phone call using a hands-free device, please be aware that your attention is still distracted and be extra cautious while using the hands-free device.
  6. This time of year, there are many kids around, even outside of school zones and school hours.  Please be careful even while driving outside of school zones and/or school hours.
  7. If in doubt – SLOW DOWN!
Ti in Corn Maze

Let’s all work together to keep our kids safe. Drive with extra caution and safety this school season!

All about sink overflow holes…

Stinky sink? Many times my clients complain of a constant, persistent foul odor in their bathroom that’s reminiscent of a “wadded up wet towel left in the bottom of the hamper for a week or two”. Oh, no!

Most all lavatory sinks have what’s called an “overflow”. By design it allows water to flow down the drain – in the event the sink were to fill too high – and not over the top & onto the floor. Unless of course the drain was plugged or slow draining but that’s an entirely different story.  The image below is a common bathroom sink with the overflow in the back of the sink. Some sinks have the overflow hole in the front of the sink – same thing just different design. Often this overflow area can collect foul mildew smelling bacteria. Simply flood the overflow hole with plain white vinegar to kill the bacteria. Use a funnel, or perhaps simply cup your hand as to divert the Vinegar into the hole or just let it glug out of the bottle into the hole. Nothing fancy, remember plain white vinegar is cheap and it’s hard to use too much.  Repeat as needed!

Sink Overflow Hole